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Smarthotel & Hostel Berlin

Genter Strasse 53 a/b, Mitte, Berlin, Germany 13353 (Show on map)

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"location, complimentary wifi service, area of room (economy..."

  • Naoki, Japan
  • September 28, 2014
  • Area: Mitte
  • Rooms: 78

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Room Types
Max
Rates
Single Room
Single Economy
Double Economy
1 Bed in 4-Bed Room
Single Economy
Single Room
Double Economy
1 Bed in 4-Bed Room
Double Room
Apartment (2 Adults)
Double Room
Apartment (2 Adults)
Quadruple Room
Quadruple Room
1 Bed in 6-Bed Room
6-Bed Room
1 Bed in 6-Bed Room
6-Bed Room
Family Room
Family Room

 

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Photos of Smarthotel & Hostel Berlin

Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Family Room
Family Room
Smarthotel & Hostel Berlin Berlin - 6-Bed Room
6-Bed Room
Smarthotel & Hostel Berlin Berlin - Kitchen
Kitchen
Smarthotel & Hostel Berlin Berlin - Bathroom
Bathroom
Smarthotel & Hostel Berlin Berlin - Bathroom
Bathroom
Smarthotel & Hostel Berlin Berlin - Exterior
Exterior
Smarthotel & Hostel Berlin Berlin - Hotel Exterior
Hotel Exterior
Smarthotel & Hostel Berlin Berlin - Buffet
Buffet
Smarthotel & Hostel Berlin Berlin - Buffet
Buffet
Smarthotel & Hostel Berlin Berlin - Buffet
Buffet
Smarthotel & Hostel Berlin Berlin - Buffet
Buffet
Smarthotel & Hostel Berlin Berlin - Buffet
Buffet
Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Guest Room
Guest Room
Smarthotel & Hostel Berlin Berlin - Facilities
Facilities
Smarthotel & Hostel Berlin Berlin - Facilities
Facilities
Features of Smarthotel & Hostel Berlin
Facilities

24-hour front desk

bicycle rental

elevator

facilities for disabled guests

family room

luggage storage

shared lounge/TV area

vending machine

 
Sports and Recreation

garden

  
Internet

Wi-Fi in public areas

  
Languages Spoken

English

German

Turkish

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Nestled in the heart of Mitte, Smarthotel & Hostel Berlin is an ideal spot from which to discover Berlin. The excitement of the city center is only 5 km away. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Anti-Kriegs-Museum, Gedenkstatte Gunter Litfin, Gedenkstatte Plotzensee.

Smarthotel & Hostel Berlin also offers many facilities to enrich your stay in Berlin. Wi-Fi in public areas, vending machine, elevator, luggage storage, facilities for disabled guests are just a few of the facilities that set Smarthotel & Hostel Berlin apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find non smoking rooms, hair dryer, internet access – wireless (charges apply), telephone, television. The hotel's recreational facilities, which include garden are designed for escape and relaxation. Smarthotel & Hostel Berlin is an ideal place of stay for travelers seeking charm, comfort and convenience in Berlin.
Nestled in the heart of Mitte, Smarthotel & Hostel Berlin is an ideal spot from which to discover Be ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s)
Stay for free if using existing bedding.

Guests over 6 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
6 EUR

Check-Out
11:00 AM

Distance from City Center
5 km

Distance to Airport
5 km

Earliest Check-In
02:00 PM

Number of Floors
4

Number of Rooms
78

Year Hotel Built
1994

Year Hotel Last Renovated
2013


Recent customer comments

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Fantastic

8.1

from 20 reviews

Value for Money
8.7
Location
7.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (20)
Naoki O. Business travelers Japan, September 28, 2014
good staff and location

location, complimentary wifi service, area of room (economy single)
9.3
Thi N. Couples Vietnam, September 23, 2014
Very unfriendly staff

The room looks ok.
4.7
When i arrived at the place and said hello to the receptionist, she stared at me did not say anything. This made me wonder if she knew what she was doing there!! When i waited in the waiting room for my friend, I heard others talked with each other about dirty mattresses with blood marks and mold. i was quite shocked and worried to hear that but in the end, they gave us an apartment in another building and it was fine. My friend needed an UK adapter so we came and asked the man at reception if he had one. He was really rude and said the adapter was stolen once and asked me if he would get the one he was giving me back. My friend and I felt very insulted. I could never imagine that a receptionist at a hotel could be that rude! Internet was horrible during all four days we were there. So don't expect you can do anything with it. Check- in time is very late - 15.00!!! I had never stayed at a hotel with this ridiculous check in time. The apartment was cleaned everyday but they never washed our dirty glasses or plates.
Thi N. Couples Vietnam, September 23, 2014
Very unfriendly staff

Apartment was ok.
4
Very late check-in time: 15.00 Very bad internet! Dont expect you can do anything with it! Very unfriendly receptionists. When i arrived at the hotel and said hello to the woman there, she stared at me, did not bother saying hello back. My friend needed an UK adapter so we had to come and borrow the next day. The man at the reception was really rude and said the adapter was stolen once and asked us sacasticly if he would get the one he was giving us back. I felt shocked and insulted. Can not understand how he allowed himself to talk with us that way. On the first day, while sitting in the waiting room, i heard people talking about blood marks and mold they found on their matresses. I did not dare to check the matress in our apartment as afraid i wouldn't be able to sleep. They cleaned our apartment everyday but never washed the used dishes and glasses. When we got the room, it was clearly not ready for new guess. There was a towel in the fridge and all the trays was outside. All dishes and such were in the dishwasher. They always left the windows in our apartment open and this made the place really cold, when we got back, not to mention you couldn't turn the heater on. All in all, very unprofessional and i would never come back. I felt a discrimination against Asian here because other white guesses said in their comment that staff was friendly to them.

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What customers say:
Nearest transport:
  • Seestraße Underground Railway Station (0.4 Km / 5 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Berlin-Tegel Airport (4.5 Km)
  • Berlin-Schönefeld Airport (22.0 Km)
Top attractions in the area:
  • The Berlin Wall (3.3 Km)
  • The Reichstag Building (3.6 Km)
  • Siegessaule Victory Column (3.6 Km)
  • Tiergarten Garden (3.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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