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Smile Hotel Tokyo Nihonbashi

2-13-5,Nihombashi kayabacho,Chuo-ku, Tokyo Station / Nihonbashi, Tokyo, Japan 103-0025 (Show on map)

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Area: Tokyo Station / Nihonbashi Number of Rooms: 171

Recent customer reviews

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Very Good

7.7

based on
342 reviews

Value for Money
7.9
Location
8.4
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.4
Food/Dining
6.3
All reviews (342)
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Qiuling T. Groups Singapore, August 12, 2014
Value for money

near subway station, clean and cheap
7
value for money. It's just outside exit 1 of kayabacho station. A large Lawson besides it. 15 mins walk to Tokyo station. Very accessible. The room is clean. The only bad thing is the room is so small, there is hardly any space to open up my luggage.
Lim P. Business travelers Malaysia, August 6, 2014
Business

Location, staff and hotel condition
7.3
so far can consider good hotel.
Heng-Jeng C. Couples Taiwan, August 2, 2014
nice hotel

clean, easy to find, friendly
7.7
Very nice, we'll live next time.
Daniel F. Families with older children Canada, July 31, 2014
1st time fine- 2ed time-mold
4
we stayed there the first time and everything was fine and clean- the second time, i could not say that was the case- there was mold all over the bathroom walls- the non smoking room smelt like smoke and there was black stuff all over the walls- not to mention the vents was full of dust and even had dust falling out. the cs people did not seem to care and refused to even switch rooms (telling us the hotel was booked) which was untrue. they spoke fine english when we checked in but when we had problems they suddenly could not speak it anymore. be aware of this hotel
Bastien R. Solo travelers France, July 30, 2014
Close to tokyo station

price, clean, location
7
Really short stay, just surprise to not have the wi fi in the room..
Gerard M. Solo travelers Australia, July 23, 2014
Convenient

Convenient location in Tokyo but economical
8.3
Danop A. Groups Thailand, July 19, 2014
Not bad

Close to subway, nearby restaurants, clean
7.7
Very close to the Kayabacho subway station. Lots of nearby restaurants also. Room was small but was clean and equipped with all basic amenities. Check-in time was 3pm, which was completely BS. Didn't bring luggage into room for us after dropping it off before being allowed to check in after 3pm.
Carlo S. Solo travelers United States of America, July 19, 2014
Clean, friendly staff, value for money

Clean Location Price
7
Good! The room has all you need, the cleaning lady even asked Olof everything was to my liking so they care about your opinion. On the floor you could even do your laundry and by some drinks.
Yi W. Solo travelers China, July 12, 2014
Below average

Location, location, location
5.3
The room is full of bad smell of smokes. We couldn't stop coughing for the whole night because the smell was extremely strong, just like someone continuously smoking beside you. We had to open the window for 24 hours and left a not for the staff not to close it to reduce the smell.
John H. Couples Denmark, July 10, 2014
OK hotel

Not so very small roomk, Good beds, 2 chair and a table in the room
8

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