arrow-up-icon Earn points on your existing loyalty program!
Very good 7.8
Based on 668 reviews

Up to 30% off with Agoda Insider Deals!

About So Hotel


Built in 2010, So Hotel is a distinct addition to Penang and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, The Church in Penang, Penang Buddhist Association temple, Philomatic Society (Sun Yat Sen Memorial Centre) are just some of the attractions available to visitors.

At So Hotel, the excellent service and superior facilities make for an unforgettable stay. Free Wi-Fi in all rooms, daily housekeeping, photocopying, private check in/check out, taxi service are just a few of the facilities that set So Hotel apart from other hotels in the city.

The ambiance of So Hotel is reflected in every guestroom. television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, desk are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Penang, make So Hotel your home away from home.
Show more Show less



  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • car hire
  • bicycle rental

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
Show more Show less


Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

The Family Room has a private bathroom. However, it is located outside the room.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 17km
Non-Smoking Rooms / Floors: yes
Number of Floors: 4
Number of Rooms : 25
Reception Open Until: 06:00 AM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 2010
Show more Show less

Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.2
  • Location 7.4
  • Room Comfort/Standard 8.2
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 5.9

9.2 Tan X.
June 26, 2016
Friendly staff and clean room
Love the attitude of the staff and also the cleanliness of the hotel but the location is abit far from the city george town so maybe ned to walk more to the bus stop and no restaurant around But overall is very good

8 ung J.
June 25, 2016
Wifi coverage is good but not fast enough. Around 8-10 reserve parking available. You can pick the pillow you like before you proceed to your room. Staff was nice. Walking distance has some food court but variety is not much. Famous jalan siam char keuy tiew just next to it. Overall consider value for money. You also can choose your favorite shampoo and body shampoo at their lobby. This is what I dislike because you have to keep come down and take the shampoo.However, inside the room did prepare you normal shampoo and soap.

8 Janet P.
June 23, 2016
Clean, good service Everything ok just slightly disappointed the family room, private bathroom located outside the room.

7.2 Nga T.
June 19, 2016
staff are so nice and enthusiastic, but its location is quite far from george town centre.

10 Wei T.
June 11, 2016
Friendly Staff, Nice Environmenbt and Good location
So hotel in town area and convenience to go any tourist spot. Their staff are friendly and teach us how to take public transport from hotel to others tourist spot. It save us a lots of transport fee. Highly recommend.

8 Vivek G.
June 06, 2016
As shown below.
We enjoyed our stay at SO Hotel. Impressive facts are: Good staff, Cleanliness, Safety and Quate location. Howevet, improvements needed - 1) Room Air conditioning in standard tripple room 2) More prompt maintenance (Tap leakage) etc.

9.2 Choong Y.
May 13, 2016
Great place to stay in penang.
The location is quite good cause we can go so many place by just walking around 10-15min..will stay back this hotel next time👍

9.6 Sabrina D.
United States
May 05, 2016
Great staff and nice neighborhood
We loved the staff here. They're incredibly friendly and helpful. We also liked all the little touches, like complimentary shower supplies in the lobby and the unlimited water dispenser with hot and cold water. While this location is a little farther than most tourists would typically want to be from Georgetown, we found the surrounding neighborhood charming and full of great food.

8.4 Kum H.
May 04, 2016
excellent Mr.Leow and staffs
service 8plus

8.4 Lien N.
May 03, 2016
Very nice service
This is a completely budget option. It is near by the Nicoll MRT station then the Bugis one, and also near to bus station and ticket offices where to buy tickets to Malaysia. Room was very small. I booked a tripple room (dorm) which definitlly there were only 2 beds, pillow and blanket. However, bathroom was clean, breakfast, fruit & tea/coffee served. The great thing is that they provied us a handy phone to access 4G for FREE in everywhere in Singpore. It could make international phone call to a few countries. It helped us a lot to travel there because we didn't buy mobile sim card. Hope they continue developing this project so that I can enjoy next time when I come back to Singapore.