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Sofitel Auckland Viaduct Harbour Hotel

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand (Show on map)

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Formerly : Hotel Lighter Quay Auckland

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Sofitel Auckland Viaduct Harbour Hotel Auckland - Restaurant Sofitel Auckland Viaduct Harbour Hotel Auckland - Restaurant Sofitel Auckland Viaduct Harbour Hotel Auckland - Swimming Pool Sofitel Auckland Viaduct Harbour Hotel Auckland - Fitness Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Fitness Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Lava Dining Sofitel Auckland Viaduct Harbour Hotel Auckland - Lava Dining Sofitel Auckland Viaduct Harbour Hotel Auckland - 21 Viaduct Cafe Sofitel Auckland Viaduct Harbour Hotel Auckland - Swimming Pool Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room
Area: Auckland City Center Number of Rooms: 173

Recent customer reviews

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Fantastic

8.1

based on
13 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.8
Food/Dining
6.6
Business travelers (13)
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Tanimporn P. Business travelers Thailand, June 17, 2014
good

food, location, room
9
good
Ian C. Business travelers Thailand, May 7, 2014
5 star

staff, location, quality
9.3
excellent
Tak L. Business travelers Hong Kong, March 29, 2014
good for business trip

nice view, good location and comfortable
8
Christie L. Business travelers Australia, September 14, 2013
Amazing service, very friendly. state of the art

staff, cleanliness, the design and presentation of the hotel
8.7
great, will definitely be returning. one of the premier auckland hotels
Rohan D. Business travelers United Kingdom, August 20, 2013
Great hotel, fantastic staff

Staff, comfortanle rooms, close to restaurants
9.7
I always stay at what was the Lighter Quay hotel and since Sofitel have taken over the service is better than ever, the rooms are still well maintained and comfortable, the room service is quick and the food is very good. I made use of the free computing and printer facilities which was really helpful. I will visit again without doubt.
Clive G. Business travelers United Kingdom, August 27, 2012
Centrally located, modern style

Close to marina and wlaking distance from city centre
6.3
Stayed for weekend to watch NZ-Aus rugby. Hotel is in relatively quiet location close to the marina and walking distance to the Viaduct area of restaurants and bars. Room was clean and reasonable size with nice walk in shower. Breakfast was ok but selection a little limited given the price
Sightseeing/Attractions Tip: A 10- minute walk through Viaduct area to the train station and then a 20min train ride direct to Eden park for rugby
Geoffrey G. Business travelers United States of America, March 10, 2012
Great location, good breakfast, wonderful room.

friendly staff
9.3
Being a business traveler, my needs are not complex: friendly staff, nice room, WiFi connection, large bed and a well-equipped bathroom. All were met quite adequately.
Travel tip: Hotel is very close to waterfront restaurants, of which several specialize in seafood.
Petar I. Business travelers Australia, December 2, 2011
Great Room, pity about the lack of services

Room and location
8.3
The Superior room, Atrium View was very spacious and had all the amenities you would expect for a modern 5 star hotel. The downside was the lack of services. No restaurant, no bar, no room service etc. I arrived late in the evening and had to go out for a meal. Room service would have been handy. I understand the hotel is under new management and they were working to have everything back to normal by Christmas. Not much help right now though. It would have been nice to now this at time of booking. The staff were polite and very helpful. Great styling in this hotel and the location is excellent. The valet parking was 35.00, which is so, so. There is no self parking option. Given all the above, I had a pretty good stay. The lower price compensated for the lack of services.
Tim S. Business travelers Australia, November 9, 2011
Dont stay here

Not in the city so its quiet
3.7
"Free Wifi" was only in the lobby and it was so slow I couldn't even check my email! To their credit the staff tried hard to make up for the obvious lacking of this facility. For management to keep this place open during these times, and not warn potential customers, is a complete disgrace. On principal I will never stay here again.
Restaurant Tip: Not cheap but worth every dollar!
Masashi K. Business travelers Japan, January 31, 2013
施設は上出来、人はそこそこ

建物、部屋、アメニティ等は凝ったデザインでした。
6.7
港に面し、繁華街へも徒歩10分圏内。天気が良ければ散歩がてら買い物等へも最適です。建物、部屋、アメニティ等、高クオリティで、新婚旅行などにはいいかもしれません。繁華街へ10分といってもその10分は何もなく、ホテルのまわりにもなにもありません。また、電源プラグの変換プラグを借りようとしましたが出払っているという事で、探してみる、という事でしたが、他の安いホテルと同様、見つからないといった連絡も結局来なくて、高い宿泊費、凝った建物・部屋と人のサービスはリンクしないと思いました。

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