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Sofitel Auckland Viaduct Harbour Hotel

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand (Show on map)

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Formerly : Hotel Lighter Quay Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland - Interior Sofitel Auckland Viaduct Harbour Hotel Auckland - Coffee Shop/Cafe Sofitel Auckland Viaduct Harbour Hotel Auckland - Bathroom Sofitel Auckland Viaduct Harbour Hotel Auckland - Guest Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Bathroom Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Pub/Lounge Sofitel Auckland Viaduct Harbour Hotel Auckland - Balcony/Terrace Sofitel Auckland Viaduct Harbour Hotel Auckland - Recreational Facilities Sofitel Auckland Viaduct Harbour Hotel Auckland - Ballroom Sofitel Auckland Viaduct Harbour Hotel Auckland - Reception Sofitel Auckland Viaduct Harbour Hotel Auckland - Lobby Sofitel Auckland Viaduct Harbour Hotel Auckland - Guest Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Restaurant Sofitel Auckland Viaduct Harbour Hotel Auckland - Pub/Lounge Sofitel Auckland Viaduct Harbour Hotel Auckland - Balcony/Terrace
Sofitel Auckland Viaduct Harbour Hotel Auckland - Entrance Sofitel Auckland Viaduct Harbour Hotel Auckland - Fitness Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Lava Dining Sofitel Auckland Viaduct Harbour Hotel Auckland - Lava Dining Sofitel Auckland Viaduct Harbour Hotel Auckland - Swimming Pool Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Fitness Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Meeting Room Sofitel Auckland Viaduct Harbour Hotel Auckland - Guest Room
Area: Auckland City Center Number of Rooms: 173

Recent customer reviews

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Very Good

7.7

from 7 reviews

Value for Money
6.9
Location
8.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
6.6
Families with young children (7)
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Jianting L. Families with young children Singapore, May 10, 2014
luxury hotel

nice view, a little expensive, good location
9
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Julie F. Families with young children Australia, April 26, 2014
Great Location

location, design and comfort
8
Great location and beautiful hotel with good service
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Jeff A. Families with young children United States of America, December 31, 2013
Satisfactory, but generally disappointing

Clean, nice, and the restaurant food was good
7
The main problem we had with our stay was with a half-full bottle of wine we had in our room. While she didn't take away a half-eaten egg and dirty plates with breakfast food on them, our maid (or someone) took away a bottle of fairly nice wine that was only about half-finished. After contacting the reception staff about this issue, they indicated that they would send up a bottle of wine. They did not. A maid from the evening shift came to our room, and matter-of-factly stated that it must have been the morning staff that had taken the bottle. The next day, upon checkout, I told the receptionist about the issue. She offered nothing even resembling an apology. The hotel is generally a nice one, but this is a full service hotel. Every other room we stayed in New Zealand had a well-equipped kitchen, but this hotel had only a refrigerator stuffed full of minibar items. We asked for our minibar items to be removed from the room so we could use the refrigerator, but were again left with an unsolved issue similar to the disappearing wine bottle. The location of the hotel is pretty good, but the rooms look out over a business area. Our view was of cubicles in an office across the street, and there was always someone in the office looking back into the hotel rooms. There are limited restaurants in the immediate area, also.
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Fellicia C. Families with young children New Caledonia, August 17, 2013
It's a very nice hotel and calm.

The design andthe view
7
We have a nice room, eventhought, it's a bit smaller that I expected. In overall we had a good time.
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Loo C. Families with young children Malaysia, November 18, 2012
Great location but small rooms

good view
6.3
No quoted material from other sources, no material published elsewhere, including other travel review sites.
Shopping Tip: Good view and good location
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Ruurd F. Families with young children Netherlands, December 18, 2011
Very new look and feel and good location

Good location, nice walk through harbour to city centre
8.7
staff was very friendly. no dining facilities but restaurants are very close.
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Piyaporn R. Families with young children Thailand, October 20, 2012
โรงแรมขนาดเล็ก แต่สะอาด และสะดวกสบาย

ความสะอาด
7.7
เป็นโรงแรมไม่ใหญ่ แต่มีพร้อมเรื่องความสะดวกสบาย ห้องพักสะอาดเป็นสัดส่วนดี มีสิ่งอำนวยความสะดวกครบ มีครัวให้สำหรับทำอาหาร ข้อเสียคือห้องพักอยู่ใกล้กับห้องอาหาร จึงมีกลิ่นอาหารเข้ามาในห้อง สถานที่ตั้งโรงแรมค่อนข้างไกลจากเมือง การเดินทางต้องใช้บริการแท๊กซี่ ซึ่งต้องใช้วิธีโทรนัดหมาย ดังนั้นโรงแรมนี้ไม่เหมาะกับผู้ที่ต้องการช็อบปิ้ง หรือเดินเที่ยว แต่เหมาะสำหรับผู้ที่ต้องการความสงบ และเห็นวิวทะเล ก็เป็นโรงแรมที่ดีโรงแรมหนึ่ง การบริการโดยรวมดี
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