Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 60 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 7.3
Sort by

Abdulaziz A.
Kuwait
May 17, 2014
verry good
cleannight lifenice room
Excellent hotel, comfortable and this is the third time I live in this hotel

Abdulmajid A.
Saudi Arabia
May 04, 2014
Nice
Location. Nile. Breakfast
Nice

Tarun A.
India
February 09, 2014
Nice
Location, Casino, and Attentive Staff
It was Good. Specially the Nile view from the balcony of my room. Hotek staff was very freindly and attentive.

John D.
United Kingdom
December 16, 2013
very quiet in cairo
apologetic staff
it took three attempts to actually get into my room, as the room keys did not work.

John D.
United Kingdom
June 17, 2013
Staff will try and fleece you at every opportunity
The location is good, safe part of downtown, right on the Nile
This hotel is not good. The staff tried to fleece me with taxi booking / airport transfer / with conference room booking. The rooms are in need of a makeover. I will never stay at this hotel again. I don't expect to have to negotiate for every last item with the front desk staff, who's attitude was shear arrogance.

Marianne T.
Australia
February 03, 2013
Modern rooms with a great view over the Nile.
Pool area, spa
This hotel has everything you need. The rooms are modern and well equipped. Most have views of the Nile. The pool area is amazing to laze around, and there are private cabanas to sit in all day! The hotel is surrounded by great restaurants and the service provided by hotel staff is excellent. Definitely recommended

Peter C.
Australia
January 27, 2013
High quality service and more than I expected
Lovely rooms with excellent VIP facilities
we decided to have my husbands birthday somewhere spectacular (pyramids) and stay at a really nice hotel.. the sofitel in cairo. it was all and more. they organised a pick up, tours and it was a very smooth and happy stay. the room was great, we used the executive lounge and the staff were friendly and helpful. i would greatly recommend it. a big thumbs up for mustafa the concierge who was fabulous!!!!

abdulla A.
Kuwait
November 13, 2012
Lovely hotel, excellent location
friendly staff and amazing restaurants
We spent 4 days in this hotel, the service was great and the food is amazing. I enjoyed the view from the room very much and the seating right on the Nile river in the cafes. Loved the casino. Hotel taxis are a bit overpriced, walking for 2 minutes one can get much cheaper taxis.

Stuart B.
United Kingdom
August 28, 2012
Good Hotel... Could Be Better
Location, Clean & Spacious Room
Being a regular visitor to Cairo for work purposes, i am very used to the Egyptian way that 5mins doesnt mean 5mins and its not my problem, its his problem (anyone regular to Egypt will understand what i mean). That aside, the hotel was clean and offered enough facilities for a short stay. The rooms were clean and spacious offering fantastic views up & down the Nile. Staff were generally helpful and pleasent although with a bit more effort (and training), im sure the service could improve considerably. Would stay again.

Dorothea S.
Australia
May 15, 2012
The Sofitel is a truly 5 star hotel.
Location plus a world class breakfast, including fresh honey straight off the honeycomb.
The rooms are spacious with great views of the Nile and the rooms on the higher floors also have views of the pyramids.