Excellent 8.5
Based on 108 reviews

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About Sofitel Gold Coast Hotel

Description

The Sofitel Gold Coast Hotel is a luxurious beachfront hotel with a metropolitan feel and top of the line amenities. Keeping in step with the great metropolitan hotels of Brisbane and Sydney, but still without compromising its beachfront aspect, the Sofitel Gold Coast Hotel offers unique reception and banquets for every kind of traveler. Beginning with the Jacuzzi and modern swimming pools, you can move on to the restaurants with rich, delectable cuisine and views stretching out over Broadbeach. Whether you’re hip to the late night tennis crowd, serving up oratory in the conference centers, or a leisure traveler to the Gold Coast looking to get some rays in, this hotel suits every possible need and every possible traveler with 5-star elegance and modern taste.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Rental car

Things to do, ways to relax

  • Hot tub
  • Private beach
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Library
  • ATM
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 4. Km
Distance to Airport: 20. Km
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 296
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1989
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 7.6

Amanda M. from Australia
Solo travelers
Stayed one night in August 2016
Not up to standard
Not worth $400 a night
Reviewed August 25, 2016

Courtney N. from Australia
Groups
Stayed one night in June 2016
Lovely relaxing night
Sofitel was beautiful, I was lucky enough to get a good deal through Agoda but if definitely lived up to my expectations. Everything down to the scent was so thought out.
Reviewed August 22, 2016

pauline R. from Australia
Couples
Stayed one night in May 2016
Broadbeach weekend
Great accommodation. Big room with very comfy bed and all round good facility to make our stay very enjoyable.
Reviewed May 24, 2016

Vy H. from Vietnam
Families with young children
Stayed 3 nights in April 2016
It was ok
Good location. Good price. Nice staff. Clean room however old toilet facilities. Breakfast buffet was boring compare to other 5 star hotels we have been.
Reviewed April 20, 2016

Joanne G. from Australia
Business travelers
Stayed 3 nights in March 2016
Business Conference
Excellent service with attentive and friendly staff. Nothing was a problem.
Reviewed April 04, 2016

Stefan D. from Australia
Solo travelers
Stayed 4 nights in March 2016
Great place to stay. I am staying there again soon
The staff. Location and cleaness
It was great and loved it
Reviewed March 27, 2016

Bill F. from Australia
Couples
Stayed 2 nights in March 2016
Customer Feedback
Breakfast (with the exception of the coffee), Location and front of house staff
The Sofitel, Gold Coast is in my opinion no longer a 5 star hotel, it is tired, in need of some serious refurbishments and should conduct an immediate assessment into the cleanliness/ condition of tiling grout and sealents in guest and public ablutions and associated amenities with a view of re-grouting and re-sealing around tiles as a matter of priority. What 5 star hotel does not provide a newspaper daily to each occupied room? what 5 star hotel provides only one piece of soap per room when there are a bath, shower and basin to service. It is not appropriate to greet guests to their room with ruby red covered chocolate lips. A good quality chocolate if you must. At the cost of $315.00 per night, I was disappointed with the quality of accommodation we received.
Reviewed March 07, 2016

amanda W. from United Kingdom
Couples
Stayed one night in January 2016
lovely romantic getaway
Location is fantastic and staff were great. We stayed in a king spa room which was really nice, only comment would be that I thought the spa bath woukd be a bit bigger. I have stayed in a few places with spa bath and was always nuch bigger to accommodate two people. Thought id get a bit more for my money
Reviewed January 30, 2016

Chi N. from Hong Kong
Couples
Stayed one night in December 2015
Staff kindness should be improved. Overpriced.
Location.
Not much of kindness and warm from staffs.
Reviewed January 02, 2016

Marilyn C. from Singapore
Solo travelers
Stayed one night in November 2015
good
staff friendliness & flexibility
Very pleasant, the check out time was pretty flexible. It's near the Tram station.
Reviewed November 20, 2015



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