Excellent 8.5
Based on 106 reviews

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About Sofitel Gold Coast Hotel

Description

The Sofitel Gold Coast Hotel is a luxurious beachfront hotel with a metropolitan feel and top of the line amenities. Keeping in step with the great metropolitan hotels of Brisbane and Sydney, but still without compromising its beachfront aspect, the Sofitel Gold Coast Hotel offers unique reception and banquets for every kind of traveler. Beginning with the Jacuzzi and modern swimming pools, you can move on to the restaurants with rich, delectable cuisine and views stretching out over Broadbeach. Whether you’re hip to the late night tennis crowd, serving up oratory in the conference centers, or a leisure traveler to the Gold Coast looking to get some rays in, this hotel suits every possible need and every possible traveler with 5-star elegance and modern taste.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • car hire

Fitness & recreation

  • spa
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • private beach

Land sports

  • tennis court(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • library
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 4. Km
Distance to Airport: 20. Km
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 296
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1989
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 7.6

pauline R.
Australia
May 24, 2016
Broadbeach weekend
Great accommodation. Big room with very comfy bed and all round good facility to make our stay very enjoyable.

Vy H.
Vietnam
April 20, 2016
It was ok
Good location. Good price. Nice staff. Clean room however old toilet facilities. Breakfast buffet was boring compare to other 5 star hotels we have been.

Joanne G.
Australia
April 04, 2016
Business Conference
Excellent service with attentive and friendly staff. Nothing was a problem.

Stefan D.
Australia
March 27, 2016
Great place to stay. I am staying there again soon
The staff. Location and cleaness
It was great and loved it

Bill F.
Australia
March 07, 2016
Customer Feedback
Breakfast (with the exception of the coffee), Location and front of house staff
The Sofitel, Gold Coast is in my opinion no longer a 5 star hotel, it is tired, in need of some serious refurbishments and should conduct an immediate assessment into the cleanliness/ condition of tiling grout and sealents in guest and public ablutions and associated amenities with a view of re-grouting and re-sealing around tiles as a matter of priority. What 5 star hotel does not provide a newspaper daily to each occupied room? what 5 star hotel provides only one piece of soap per room when there are a bath, shower and basin to service. It is not appropriate to greet guests to their room with ruby red covered chocolate lips. A good quality chocolate if you must. At the cost of $315.00 per night, I was disappointed with the quality of accommodation we received.

amanda W.
United Kingdom
January 30, 2016
lovely romantic getaway
Location is fantastic and staff were great. We stayed in a king spa room which was really nice, only comment would be that I thought the spa bath woukd be a bit bigger. I have stayed in a few places with spa bath and was always nuch bigger to accommodate two people. Thought id get a bit more for my money

Chi N.
Hong Kong
January 02, 2016
Staff kindness should be improved. Overpriced.
Location.
Not much of kindness and warm from staffs.

Marilyn C.
Singapore
November 20, 2015
good
staff friendliness & flexibility
Very pleasant, the check out time was pretty flexible. It's near the Tram station.

Michael H.
Australia
November 20, 2015
On Point
The staff were amazing , the location is great , the rooms layed out well
Loved it and will be back . keep up the amazing work

Matt P.
Australia
October 09, 2015
One night on the GC
Location, cleanliness, comfort.
Excellent staff. Bathrooms need a refurbishment, would be the only drawback from this elegant hotel. Best location.


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