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Sofitel Gold Coast Hotel

81 Surf Parade, Broadbeach, Gold Coast, Australia 4218 (Show on map)

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Area: Broadbeach Number of Rooms: 298

Recent customer reviews

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Fantastic

8.5

from 93 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (93)
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Simon R. Business travelers Australia, August 16, 2015
Nice Hotel in good location

Location, room size and facilities
8
Hotel was decent, bathrooms were looking a little dated but the room was clean and very big. TV channel selection was also very good but some of the channels didn't have good reception, blurry and grainy. The location is great being in walking distance of some good restaurants, the beach and the casino.
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Mohamad S. Families with young children Malaysia, July 26, 2015
Nice short stay

obviously the bed and the range of pillows, location
7.7
the stay was nice, but the hotel felt a bit jaded especially the toilet which is quite small for a 5 star standard, plus no free parking for the guest would not help either (AUD15 per day), apart from that, the stay was lovely, had a good night sleep on the 'legendary' bed.
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Poi L. Couples Malaysia, July 17, 2015
Below expectation, looks more like a Sofitel Expre

Strategic location, clean & near to tram and bus station
6.3
generally ok but the concierge could be more friendly. Room was a bit small & for such acclaimed chain, giving restricted lobby wifi was a little unpromising
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Greg S. Business travelers Australia, July 12, 2015
Why I just keep coming back

Service, Location, Food
10
It was brilliant and was a reminder of why I keep coming back whenever I need to stay on the GC. The service is just amazing. From the conference coordinator, reception team, restaurant staff and breakfast egg chef. The bathrooms are starting to show their age however this is no major issue.
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Neil R. Couples Thailand, July 5, 2015
Disappointed

The bar selections were good.
4.7
The bed needed to be replaced. The springs in the mattress had worn , and I was unable to sleep properly. Come on guys, the bed for god sake .Get new mattresses at once..!
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Paul S. Families with young children Malaysia, July 3, 2015
great hotel at broad beach

location. cleanliness. great stafff
9.3
Great location. Area close to beach park . A shopping mall next to it. Good variety of food surrounding the hotel. Great staff very helpful. Only set back is no free wifi. So i bought my own modemn and simcard which was much cheaper.
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Amanda R. Couples Thailand, June 13, 2015
Brilliant

Foyer ambiance,
9
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Ka H. Couples Portugal, April 8, 2015
Average

Carpark
6.7
average experience
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Zoe M. Couples Australia, March 22, 2015
My stay

Room, service and bathroom
10
Excellent
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Sheryl R. Couples Australia, January 2, 2015
Excellent position for all activies

Ambience,balcony view & position.
8.7
Quick check in & room overlooking ocean & pool so lovely outlook. Balcony a bonus when visiting from Tasmania as the lovely sunshine on your face is very welcoming. Room amenities very top standard & cleaning service good. Overall a great stay & position wonderful with access to all surrounds.
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