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Sofitel Guangzhou Sunrich Hotel

988 Da Dao Zhong, Tianhe District -Teemall / East Railway Station, Guangzhou, China 510620 (Show on map)

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"The friendly and motivated staff at concierge and the bar ..."

  • David, Australia
  • November 18, 2014
  • Area: Location: Tianhe District -Teemall / East Railway Station
  • Rooms : 493
  • Free Wi-Fi

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Photos of Sofitel Guangzhou Sunrich Hotel

Sofitel Guangzhou Sunrich Hotel Guangzhou - Honeymoon Room
Honeymoon Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Sofitel Suite
Sofitel Suite
Sofitel Guangzhou Sunrich Hotel Guangzhou - Luxury King Room
Luxury King Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Luxury King Room
Luxury King Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Luxury King Room
Luxury King Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - King Bed Room
King Bed Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Twin Beds Room
Twin Beds Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Guest Room
Guest Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Guest Room
Guest Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Guest Room
Guest Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Bathroom
Bathroom
Sofitel Guangzhou Sunrich Hotel Guangzhou - Exterior
Exterior
Sofitel Guangzhou Sunrich Hotel Guangzhou - Swimming Pool
Swimming Pool
Sofitel Guangzhou Sunrich Hotel Guangzhou - So Spa
So Spa
Sofitel Guangzhou Sunrich Hotel Guangzhou - So Spa
So Spa
Sofitel Guangzhou Sunrich Hotel Guangzhou - So Fit
So Fit
Sofitel Guangzhou Sunrich Hotel Guangzhou - Recreational Facilities
Recreational Facilities
Sofitel Guangzhou Sunrich Hotel Guangzhou - Recreational Facilities
Recreational Facilities
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Chinois Restaurant
Le Chinois Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - Club Millesime
Club Millesime
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Grill Steakhouse
Le Grill Steakhouse
Sofitel Guangzhou Sunrich Hotel Guangzhou - Mar Tea Ni Lounge Bar
Mar Tea Ni Lounge Bar
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Grill Steakhouse
Le Grill Steakhouse
Sofitel Guangzhou Sunrich Hotel Guangzhou - Mar Tea Ni Lounge Bar
Mar Tea Ni Lounge Bar
Sofitel Guangzhou Sunrich Hotel Guangzhou - 2 on 988 Cafe Restaurant
2 on 988 Cafe Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Chinois Restaurant
Le Chinois Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Chinois Restaurant
Le Chinois Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - Le Chinois Restaurant
Le Chinois Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - 2 on 988 Cafe Restaurant
2 on 988 Cafe Restaurant
Sofitel Guangzhou Sunrich Hotel Guangzhou - 8, Faubourg Bar and Terrace
8, Faubourg Bar and Terrace
Sofitel Guangzhou Sunrich Hotel Guangzhou - 8, Faubourg Bar and Terrace
8, Faubourg Bar and Terrace
Sofitel Guangzhou Sunrich Hotel Guangzhou - 8, Faubourg Bar and Terrace
8, Faubourg Bar and Terrace
Sofitel Guangzhou Sunrich Hotel Guangzhou - 8, Faubourg Bar and Terrace
8, Faubourg Bar and Terrace
Sofitel Guangzhou Sunrich Hotel Guangzhou - Club Millesime
Club Millesime
Sofitel Guangzhou Sunrich Hotel Guangzhou - Executive Lounge
Executive Lounge
Sofitel Guangzhou Sunrich Hotel Guangzhou - Reception
Reception
Sofitel Guangzhou Sunrich Hotel Guangzhou - Lobby
Lobby
Sofitel Guangzhou Sunrich Hotel Guangzhou - Lobby
Lobby
Sofitel Guangzhou Sunrich Hotel Guangzhou - Lobby
Lobby
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Sofitel Guangzhou Sunrich Hotel Guangzhou - Meeting Room
Meeting Room
Features of Sofitel Guangzhou Sunrich Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

business center

car park

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

tours

  
Sports and Recreation

fitness center

hot tub

indoor pool

massage

sauna

spa

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

French

  

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Well-positioned in Tianhe District -Teemall / East Railway Station, Sofitel Guangzhou Sunrich Hotel is the ideal point of departure for your excursions in Guangzhou. Set 1.0 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Consulate General of Mexico, Consulate General of Holland, Consulate General of Germany within close reach, visitors to the hotel will just love its location.

Simply put, all the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. The hotel provides concierge, 24-hour room service, ATM/cash machine on site, restaurant, luggage storage to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include bathrobes, daily newspaper, internet access – LAN (complimentary), laptop safe box, satellite/cable TV, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as hot tub, spa, sauna, indoor pool, fitness center to make your stay truly unforgettable. Whatever your purpose of visit, Sofitel Guangzhou Sunrich Hotel is an excellent choice for your stay in Guangzhou.
Well-positioned in Tianhe District -Teemall / East Railway Station, Sofitel Guangzhou Sunrich Hotel ... see more
Children and extra beds:
Infant 0-2 year(s)
Not allowed to stay
Children 3-11 year(s)
Stay for free if using existing bedding.

Minimum age of guests is: 3 year(s).

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
12:00 PM

Distance from City Center
1.0 km

Distance to Airport
45.0 km

Earliest Check-In
02:00 PM

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
30

Number of Restaurants
3

Number of Rooms
493

Year Hotel Built
2011

Sofitel Guangzhou Sunrich Hotel Guangzhou - Food, drink and entertainment Mar Tea Ni Lounge Bar
Mar Tea Ni Lounge Bar

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

from 435 reviews

Value for Money
8.1
Location
7.8
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (435)
David G. Solo travelers Australia, November 18, 2014
Tt

The friendly and motivated staff at concierge and the bar
9.3
Excellent , the only downfall was the flat attitude of staff at both the check in and checkout on the Reception desk .
David L. Business travelers United Kingdom, November 15, 2014
Disappointing

Room size and comfort
7
Having stayed at Sofitel properties before and having high expectations, this was a disappointment. The room was large, beautiful and comfortable, with all facilities one would expect and a very comfortable bed. But it was not as clean as one should expect for a hotel of this class. Water marks were visible on most surfaces in the bathroom, as if not fully cleaned and polished walls in the toilet, around the sink and even the toilet seat). The breakfast buffet was also a disappointment. The selection appeared varied and impressive, but some of the food was cold. Fried eggs were cooked en-masse and left stacked for self service (and therefore getting cold). Staff also did not perform up to expected standards. Coffee or tea was not automatically offered when being shown to a table and then, once flagging down a waiter - which was not easy, he did not speak sufficient English to even be able to take a simple order for a "strong coffee" (this request being necessary because the standard coffee was very weak). He returned with a colleague to give assistance but her English was also insufficient. Finally, after several attempts, she returned with an expresso. For an international hotel, this was poor. But these points would not stop me returning.
Christopher M. Couples United Kingdom, November 14, 2014
Sofitel Guangzhou 5 star stay

Upgraded room, staff, great size rooms
9.3
Excellent was upgraded to a suite, loved every moment of my stay. Great spa and pool facilities, nice bar on 8th floor and good restaurants.
Anthony L. Business travelers Singapore, November 11, 2014
Great location and Beautiful building structure

Convenient, Clean and Comfortable
8
Stay in the hotel was good. Building is magnificent, bed is comfortable. However the price I booked at around US 200 a night is expensive. My friend got it at half of my price through corporate rate. A huge difference.
Lee P. Business travelers China, November 8, 2014
Good Location Hotel

Location, room size, convenience
7.7
Value for money and good location
Ding D. Business travelers Malaysia, November 2, 2014
A world class hotel you can't miss

Good service , reception speak good English , spacious room
8.7
I truly enjoy my stay in Sofitel , its chic deco make it different from others. Overall , its has good service , good location and beautiful deco.
Ashok B. Business travelers India, October 21, 2014
High End Luxury and Service

Caring Staff, cosy and luxurious rooms, cleanliness
9
It was a nice comfortable, yet luxurious stay. The staff was quite attentive to my requests for green tea and a vegetarian meal. The head chef and hotel general manager are a special mention. However the breakfast spread is not great, especially for foreign visitors. Enjoyed the stay though and would visit again.
Benoit R. Business travelers Belgium, October 12, 2014
Good hotel but very bad WiFi connection.

Eten, design, ligging
8
The hotel was very nice but if you need a good internet connections you want get it at this hotel. Tried several rooms already and always the same problem. Also very difficult to speak in english with the staff as most of them doesn't speek english
Jackie L. Couples Singapore, October 6, 2014
Disappointing, especially the service

Location, comfortable bed, club floor access
6
We were rather disappointed by the Sofitel, given that it was meant to be an international 5-star hotel, and the rates we paid certainly weren't cheap. Our main issue was with the service, we arrived late at night and the entire lobby was deserted - we had to bring our luggage in ourselves, were checked in by sullen counter-staff who didn't say a word or offer to show us our room/help with luggage. When we got to our room, there was leftover rubbish in the room, fingerprints on the mirror/windows, and some brochures placed on our bed were wet and sticky. We paid for the club floor and were happy to have access to the cocktails and canapes - however yet again service was disappointing. Walking in for breakfast half an hour before closing time, I was met with a sulky waitress who was obviously annoyed at having to serve breakfast 'so late', and didn't try to hide it. On other occasions, when items on display ran out, they were left empty until we specifically asked for them to be filled again. And finally, upon checkout (this time at the club floor) - we were met with the same silence and lack of offer to help/store our baggage - basic services which well-trained hotel staff should be able to provide. On the rare times we approached the concierge for recommendations, they too seemed hesitant and not entirely helpful and forthcoming. Had this been a cheaper hotel we wouldn't have an issue, but given the Sofitel's name and reputation, and price, we were definitely let down.
Tak C. Couples Hong Kong, October 3, 2014
Good location and service

Excellent and quick response to request, sufficent facilities, room rates acceptable.
2.3
Very comfortable accommodation

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Customers like this hotel for:
Nearest transport:
  • Zoo Subway Station (0.9 Km / 11 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Guangzhou Baiyun International Airport (27.9 Km)
Customer comments:
  • "Big rooms" , "Good service and friendly staff" , "Nice swimming pool"
Top attractions in the area:
  • Guangzhou Zoo (1.2 Km / 15 min walk)
  • Guangzhou TV Tower (4.7 Km)
  • Western Han Nanyue King Tomb Museum (4.8 Km)
  • Statue of Five Goats (5.0 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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