Excellent 8.6
Based on 337 reviews

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About Sofitel London Heathrow Hotel


Quite literally an airport hotel, this Sofitel property adjoins Terminal 5 at Heathrow and makes for the perfect stopover hotel. The hotel is linked to the Heathrow Express rail service, connecting you to downtown London in less than 30 minutes. This hotel would also suit business travelers, with several corporate offices within a 10 kilometer radius. With 45 meeting rooms, the hotel has the highest capacity to host events in the Heathrow area and finding one to match your needs will never be a problem. The hotel also includes 400 parking spaces, the largest in the area. Guests can enjoy French and other international cuisine at the two restaurants on-site and likewise enjoy the 24-hour room service menu for those late night hunger pangs. Be sure to enjoy High Tea at Tea 5, which specializes in the fine art of brewing and also carries an excellent selection of pastries, cakes, and light dishes. For a fine end to a tiring trip, a jaunt to the spa is a must to relax as well as rejuvenate.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Garden
  • Steamroom

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
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When booking for 7 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 19.95 GBP
Check-In From: 02:00PM
Check-Out Until: 11:59 AM
Distance from City Center: 10miles
Distance to Airport: 0km
Internet Usage Fee: 15 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 605
Parking Fee (per day): 15 GBP
Room Voltage: 240
Time to Airport (Minutes): 5
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type

  • Cleanliness 9.2
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 7.8
Sort by

Sami A. from Saudi Arabia
Families with young children
Stayed one night in August 2016
The stop over hotel
It was worth it and would defenitely stay again
Reviewed August 19, 2016

Mara L. from United States
Families with older children
Stayed one night in August 2016
Flew in terminal 5 and flew out next day in terminal 3. Didn't even have to get out if airport,.
Convenient place to stay if needing to take early flight the next day at London heathrow airport. All terminals were avcessie by using London heathrow express trains.
Reviewed August 10, 2016

Benjamin M. from United Kingdom
Families with young children
Stayed one night in August 2016
Great for airport access and good food.
Not good for a relaxing stay with young kids as there is nothing for them to do - no pool. For everything else its great.
Reviewed August 09, 2016

Leonard H. from Canada
Solo travelers
Stayed one night in August 2016
OK - only
Room had a funky odour but appeared to be clean. Was OK for overnight stay.
Reviewed August 08, 2016

Gareth J. from United Kingdom
Stayed one night in July 2016
convenience at an acceptable price.
Usually a very good stay, this time the bed/mattress needs replacing, it is important that Hotel maintains the quality of its furnishings.
Reviewed August 04, 2016

Yang Z. from China
Families with young children
Stayed one night in August 2016
Passing by stay
Great location and lovely room , two babies enjoyed the stay as well. The breakfast was great !
Reviewed August 03, 2016

Hyoung K. from South Korea
Business travelers
Stayed one night in July 2016
It was good, but...
It was good, but one thing I don't like. There is only one elevator for go to upstair. It must walk to room so long.
Reviewed August 01, 2016

Ashanti O. from United States
Families with older children
Stayed one night in July 2016
Quick but great stay
My family of 4 (13 & 11 year old kids), stayed here prior to an early flight out of Heathrow. We didn't get to enjoy all this hotel has to offer, since we were really only there to sleep, but the check-in/out process was a breeze, and the Club level privileges that came with the suite we booked were wonderful. We were not able to enjoy the continental breakfast, but the evening hors d'oeuvres including cocktails were well worth it. The only downside to our stay is that we were all 4 in the same sleeping area. For $340/night, it would've been nice to have had a separate room with living area and pull out couch for the kids. However, the front desk was kind to suggest a rollaway bed, so our boys would not have to share the sleeper sofa. Housekeeping thankfully responded quickly to our request for the extra bed and even made up the sleeper sofa for us while we were at dinner.
Reviewed July 31, 2016

Deborah B. from United States
Stayed one night in July 2016
Great location
Very easy to get to from the airport and you don't have to pay for a Hopper bus.
Reviewed July 28, 2016

Michelle D. from United Kingdom
Stayed one night in June 2016
Just what we needed before our next day flight :-)
Location is excellent, bedroom and bathroom very comfortable and relaxing. Ideal night stop before next day flight. The hotel restaurants, bars and lobby area has a lovely atmosphere. A very enjoyable stay and my husband and I will definitely be staying again in the future.
Reviewed July 27, 2016


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