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Sofitel London Heathrow Hotel

Terminal 5, Heathrow & Nearby, London, United Kingdom TW6 2GD (Show on map)

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Sofitel London Heathrow Hotel London - Spa Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Restaurant Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Pub/Lounge Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Pub/Lounge Sofitel London Heathrow Hotel London - Restaurant Sofitel London Heathrow Hotel London - Exterior Sofitel London Heathrow Hotel London - Exterior Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Guest Room
Sofitel London Heathrow Hotel London - Spa Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Sports and Activities Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Ballroom Sofitel London Heathrow Hotel London - Guest Room Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior
Area: Heathrow & Nearby Number of Rooms: 605
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
272 reviews

Value for Money
7.8
Location
9.4
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
8.9
Food/Dining
7.8
All reviews (272)
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John W. Business travelers United States of America, November 9, 2014
Stay at Heathrow Sofitel

Friendly staff, Convenient, Quiet
9
This was my second stay at the Sofitel at Heathrow. Fist of all, it is really convenient for travelers who do not want to take the night flight to London yet have a connection to make in the morning. You'll wake up far more rested. For breakfast, the scrambled eggs were fabulous(!), but the miso soup was un-recognizable. For the most part, I really enjoyed breakfast -- save for the worker who sneezed into his hand and then picked up the dish towel with the same hand. I'll take off points for that one. The room was very comfortable, but for some reason the quality control was off and my towels were dirty. My first stay was fantastic, however, so I shall return hoping that the first stay was more indicative of a future stay.
Hock S. Business travelers Singapore, November 1, 2014
Transit

Near to airport
8
Samantha D. Couples United Kingdom, October 24, 2014
Convenient and comfortable

Location, comfortable bed, location
7.7
As expected. Like a business hotel, the rooms are perfectly functional with a comfortable bed. Check in process was too long though and not enough people on reception, so queues formed but people were not handled in the order they had arrived, so the area was tense and disorganised. Considering the location and the fact they have a captive audience, the price was a little high, but the staff were just average, as is often the case with hotels in these locations. Not bad and great location if you arrive or leave from Terminal 5, but nothing to write home about.
Ka M. Solo travelers Hong Kong, October 20, 2014
Cozy place to stay

staff, cleaniness and food
9.7
Helpful staff - they let me to check in earlier.
Christopher K. Solo travelers United States of America, September 30, 2014
overnight stay at Heathrow

location, amenities, staff
9.7
Loved it
Sylvia R. Couples United Kingdom, September 28, 2014
Great hotel for access to Terminal 5.

The quality of the furnishings in the rooms. The stunning decor in and around the hotel. Access to T5 at Heathrow.
9
Our only complaint was that the food and drink seemed on the expensive side. £4.50 plus 12% service charge on an ordinary coffee is excessive. Apart from that, we enjoyed our stay very much. The rooms were large and comfortable and the access to T5 (which was the reason we chose to stay at the hotel) was a real bonus.
Stephen J. Couples United States of America, September 7, 2014
Heathrow Stay

location
8.7
A welcome after a long holiday trip
Tim S. Solo travelers Australia, September 4, 2014
Good place to stay while waiting for flight

Location - it's right at the airport without the need for transfers, Its quiet and it's nice enough
8
Had a 16 hour wait for my flight back to Australia. Worked well. Caught a cab to a local pub for dinner which was really good. Its the best and easiest hotel to stay at while waiting in Heathrow
Gareth J. Couples United Kingdom, August 30, 2014
Good location for Terminal 5

Staff performance, size of the room and general professionalism of the hotel operation
7.7
Very comfortable stay, well placed for Heathrow Terminal 5; check in and check out was painless and handled in a professional manner.
Ji Y. Solo travelers South Korea, August 25, 2014
Great stay

I loved the location. It was so convenient and the room was very clean. Overall very satisfied.
10

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