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Sofitel London Heathrow Hotel

Terminal 5, Heathrow and Nearby, London, United Kingdom TW6 2GD (Show on map)

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Sofitel London Heathrow Hotel London - Spa Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Restaurant Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Pub/Lounge Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Pub/Lounge Sofitel London Heathrow Hotel London - Restaurant Sofitel London Heathrow Hotel London - Exterior Sofitel London Heathrow Hotel London - Exterior Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Reception Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Guest Room
Sofitel London Heathrow Hotel London - Spa Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Sports and Activities Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Meeting Room Sofitel London Heathrow Hotel London - Ballroom Sofitel London Heathrow Hotel London - Guest Room Sofitel London Heathrow Hotel London - Interior Sofitel London Heathrow Hotel London - Interior
Area: Heathrow and Nearby Number of Rooms: 605
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
280 reviews

Value for Money
7.7
Location
9.4
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.7
All reviews (280)
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Chiu M. Couples Singapore, April 5, 2015
Very nice hotel with spacious room & clean.

Clean, spacious & good location
8
Aaron L. Couples Malaysia, March 25, 2015
Good for an airport hotel

Rooms were reasonably clean, convenient location and quiet
5.7
Peter M. Business travelers United Kingdom, February 21, 2015
Tired

Location location location
6
Generally the service is average and the hotel is beging to look tired. There are very few facilities that would make it a five star
Don M. Business travelers United States of America, January 29, 2015
Poor Food Posh Hotel

Bed, service, location
7.7
Good but I was extremely disappointed in the dinner at Vivre. It was expensive and the chicken I had was overcooked and inedible.
Charles H. Couples United Kingdom, January 25, 2015
ideal preflight hotel

location for terminal 5 comfort in room tea making
8
ideal preflight hotel
Mei N. Families with older children Singapore, January 5, 2015
Highly recommended

Staff efficiency, helpfulness & cheerfulness. Cleanliness, comfort.
9
A very pleasant stay
Sagar T. Couples United Kingdom, January 1, 2015
Great Sofitel

Think about everything, cleanliness, service
10
Tracey W. Couples United Kingdom, December 27, 2014
Fantastic as usual

Location, location, location
8.7
Great stay as usual
Yvonne L. Couples Singapore, December 25, 2014
very convenient to T5

location, comfort, very polite staff
8.7
William W. Couples United Kingdom, December 23, 2014
Disappointing service

The room and the reception and concierge staff
6.7
The hotel facilities were closed in part. We were there on 22.12.14 and the main restaurant was closed until 31.12.14. Similarly the champagne bar was closed. We had drinks at the bar, where 12.5% was added for service- without reference to myself. It was entered automatically in the credit card machine. We decided to have some food and ordered it later at the bar. After a very lengthy delay my wife went to the bar and reminded them. A further long delay ensued. I then went to the restaurant where they were providing food for the bar. The bar manager became involved and the food eventually arrived- approximately 45 minutes after ordering. Although the bar manager did his best to make amends, it would have been far better to get the food within a reasonable time. I would say our whole stay was spoiled by this incident.

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