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Sofitel London Heathrow Hotel

Terminal 5, Heathrow, London, United Kingdom TW6 2GD

Recent customer reviews

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Excellent

8.6

based on 320 reviews

282 reviews in English

Value for Money
7.7
Location
9.4
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.8
All reviews (320)
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Sol B. Groups Panama, April 8, 2016
Fantastic!
6.7
Overnight stay until our flight out of Heathrow T5. Loved it completely, there is room service but its a bit limited, however the food was fantastic, loved the beds and everything was more than satisfactory. Our bathroom had a tub and a shower, which was greatly appreciated!
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David G. Couples Australia, April 3, 2016
Awesome
6.7
Faultless stay. Only wish we had had longer to enjoy it.
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Norma G. Couples United States of America, March 14, 2016
Celebrating Nniversary
6.7
Amazingly accomodating!!! Soooo clean and lovely!!!!
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Christopher L. Solo travelers Zambia, February 12, 2016
The Best
6.7
The Best
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Georgina J. Families with young children United States of America, December 26, 2015
Best connecting flights stop ever

Location, and bedroom and bathroom comfort
9.7
Excellent I wished I had done this before!
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Royce C. Couples United Kingdom, November 26, 2015
Best Place To Stay at Heathrow

Food, location, standard of rooms
9
Excellent the french restaurant is worth a visit alone, easy to get to and a hassle free stay when using Heathrow !
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Tim T. Couples Australia, October 30, 2015
Convenience and comfort

Walk to T5; comfortable bed; good food
9.3
Great. 4 mins walk from T5 and you have a comfortable bed, very acceptable food and pleasant staff.
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Anthony H. Solo travelers New Zealand, October 20, 2015
Excellent Hotel with walk to Terminal 5

Location is perfect for early departures, rooms have everything you need with a walk in shower a nice touch, great buffet breakfast.
10
Excellent choice with short walk to T5. Nice rooms, exceptional bathrooms with walk in shower a big positive. Good options for dining and amazing selection with breakfast buffet. Staff were nice and accommodating and were great with helping my father in law,who has mobility issues, to get to the departure gates. Easy to see why it has 5 stars.
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Garry M. Solo travelers Australia, October 10, 2015
Excellent Overnight Stay

Very friendly welcome, being upgraded and having a fantastic room
9.3
Outstanding
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Dr I. Business travelers Ghana, October 10, 2015
A very good and high standard hotel

location , room and food
10
very relaxing
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