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Sofitel London Heathrow Hotel

Terminal 5, Heathrow and Nearby, London, United Kingdom TW6 2GD (Show on map)

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Area: Heathrow and Nearby Number of Rooms: 605
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
284 reviews

Value for Money
7.7
Location
9.4
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.7
All reviews (284)
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Andy B. Solo travelers United Kingdom, April 28, 2015
Convenient location

location, newness, breakfast
8
great location, rooms a bit small and some facing inner courtyard, good breakfast, overall a bit overpriced
Andy B. Solo travelers United Kingdom, April 26, 2015
Convenient but not quite five star

location, newness, breakfast
8.7
Very convenient walking distance from T5, rooms a bit small and some just with a window onto an internal courtyard area. Decent gym, very good breakfast. Overall though overpriced.
Jonathan W. Business travelers United Kingdom, April 26, 2015
Good but not as good as it was

Location for BA flights, food quality, spacious rooms
7.7
The bedroom was acceptable but no longer felt fresh. The service in the bar was oddly hopeless, given the staff:guest ratio and I realized I had been given the wrong sized glass of wine with my room service after the waiter had left. Having sId that, airport hotels are rarely enjoyable and this is one of the best there is.
Chiu M. Couples Singapore, April 5, 2015
Very nice hotel with spacious room & clean.

Clean, spacious & good location
8
Aaron L. Couples Malaysia, March 25, 2015
Good for an airport hotel

Rooms were reasonably clean, convenient location and quiet
5.7
Peter M. Business travelers United Kingdom, February 21, 2015
Tired

Location location location
6
Generally the service is average and the hotel is beging to look tired. There are very few facilities that would make it a five star
Don M. Business travelers United States of America, January 29, 2015
Poor Food Posh Hotel

Bed, service, location
7.7
Good but I was extremely disappointed in the dinner at Vivre. It was expensive and the chicken I had was overcooked and inedible.
Charles H. Couples United Kingdom, January 25, 2015
ideal preflight hotel

location for terminal 5 comfort in room tea making
8
ideal preflight hotel
Mei N. Families with older children Singapore, January 5, 2015
Highly recommended

Staff efficiency, helpfulness & cheerfulness. Cleanliness, comfort.
9
A very pleasant stay
Sagar T. Couples United Kingdom, January 1, 2015
Great Sofitel

Think about everything, cleanliness, service
10

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