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Sofitel London Heathrow Hotel

Terminal 5, Heathrow, London, United Kingdom TW6 2GD

Recent customer reviews

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Excellent

8.6

based on
315 reviews

278 reviews in English

Value for Money
7.7
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.8
All reviews (315)
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Georgina J. Families with young children United States of America, December 26, 2015
Best connecting flights stop ever

Location, and bedroom and bathroom comfort
9.7
Excellent I wished I had done this before!
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Royce C. Couples United Kingdom, November 26, 2015
Best Place To Stay at Heathrow

Food, location, standard of rooms
9
Excellent the french restaurant is worth a visit alone, easy to get to and a hassle free stay when using Heathrow !
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Tim T. Couples Australia, October 30, 2015
Convenience and comfort

Walk to T5; comfortable bed; good food
9.3
Great. 4 mins walk from T5 and you have a comfortable bed, very acceptable food and pleasant staff.
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Anthony H. Solo travelers New Zealand, October 20, 2015
Excellent Hotel with walk to Terminal 5

Location is perfect for early departures, rooms have everything you need with a walk in shower a nice touch, great buffet breakfast.
10
Excellent choice with short walk to T5. Nice rooms, exceptional bathrooms with walk in shower a big positive. Good options for dining and amazing selection with breakfast buffet. Staff were nice and accommodating and were great with helping my father in law,who has mobility issues, to get to the departure gates. Easy to see why it has 5 stars.
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Garry M. Solo travelers Australia, October 10, 2015
Excellent Overnight Stay

Very friendly welcome, being upgraded and having a fantastic room
9.3
Outstanding
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Dr I. Business travelers Ghana, October 10, 2015
A very good and high standard hotel

location , room and food
10
very relaxing
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Max B. Families with older children United Kingdom, September 18, 2015
Convenience

Location, food, staff
8.7
Very nice
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Mei N. Families with older children Singapore, September 15, 2015
Commendable

Cleanliness, helpfulness of staff, efficiency to clear the queue
8.3
Very comfortable and warm
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Moi T. Families with older children Singapore, September 7, 2015
Great location

Hotel at Heathrow terminal 5.
7.3
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Richard L. Couples Australia, August 30, 2015
A convenient transit hotel

Location, Price and facilities
8
I stayed at the hotel for one night in transit. Compared to other airport hotels that I stayed before, this is a better one. However, I would not say it is a 5 star hotel as they claim.
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