Excellent 8.3
Based on 2777 reviews

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About Sofitel Macau at Ponte 16 Hotel

Description

Asia's Las Vegas, Macau, has a French 5-star hotel with 408 rooms designed to dazzle. The hotel lies close to historic sites like A Ma Temple and the Ruins of St.Paul, and this sparkling space is just as close to the ferry and international airport. Spin the roulette wheel in the casino, dine at the restaurant by the pool, indulge in a treatment at So SPA with L’Occitane, and enjoy your night with drinks at the relaxed and chic lobby lounge. The superior and luxury rooms boast L’Occitane products while Club Floor and Mansion units are fully accessorized with Hermès supplements. Guests seeking that perfect blend of attentive care and opulence will find it at this luxurious hotel. Being the first hotel in Macau to offer a complimentary Handy smartphone service, all in-house guests can enjoy unlimited local and international calls*, unlimited 3G mobile internet, interactive maps, a Macau city guide as well as a host of exciting discounts across Macau. (* include Mainland China, Hong Kong, Taiwan, France and Australia). To continue with your reservation at Sofitel Macau at Ponte 16 Hotel, please enter your arrival and departure date into our secure online form.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • casino
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Shuttle service to Macau Hong Kong Ferry Terminal and Border Gate is available from 9 a.m. to 11 p.m.

Early check-in and late check-out is subject to availability.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 6 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 408
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2007
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

Suet C.
Hong Kong
July 27, 2016
Good service in Club floor
Enjoyed so much staying in this lovely hotel, very good service and thanks for the surprised! Thanks :)

Tin S.
Hong Kong
July 27, 2016
Excellent
This is a very precious trip for my family. We were celebrating my mother's 60th birthday yet we can only afford two days trip, so we decided to go to Macau and live in Sofitel Ponte 16. Thanks for offering the upgrade opportunity to the suite, it is really worth spending. The rooms were excellently clean, the swimming pool at the suite side were fantastic with magnificent view! Staffs at frontdesk, room services and basically everywhere provided excellent services, they are polite, they always smiles, they understand my needs and they provide all possible accommodation to me.

Richard L.
Singapore
July 21, 2016
Overall experience is good
No complaints.

yuen N.
Hong Kong
July 21, 2016
Good
Good

WAI L.
Hong Kong
July 20, 2016
Transportation
Would be even better if they have shuttle bus from Cotai

yunita Y.
Indonesia
July 16, 2016
Good hotel
I love the swimming pool, the location is very good, they have shuttle bus also to ferry terminal which u can hv bus anywhere too

Caroline G.
Sweden
July 13, 2016
Amazing hotel in the best part of Macau
This hotel is situated in the old part of Macau. The location is great and the room had a very grand view overlooking the river. We highly rekommend this hotel to all European travellers. The pool area is amazing and we were all alone during the hottest time of the day. We went on day trips to the Venetian and Studio city but found that part to be soul-less and plastic. We git amazing serice from Leah te manager. Highly rekomend an executive room with access to the very fabulous executive louge. The food and beverage selection there were great and the viwes astonishing. All the staff woriking there were super nice! The gym was great and spacious and air conditioned. Loved it. The spa staf were fantastic had the best massages eith L'occataine products. Espevially the french guy in the reception went avove and beyond to help us book seceral appointments!

Kwong L.
Hong Kong
July 12, 2016
good stay
want to join your club

WAI T.
Hong Kong
July 11, 2016
Relaxing short trip
Impolite receptionist Shuttle bus not frequent enough Just one box of tissue in the bathroom No free bottled water provided Small swimming pool Not enough gym facilities

Lam W.
Hong Kong
July 11, 2016
convience
close to the key sightseeing points

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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