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Excellent 8.3
Based on 2832 reviews

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Excellent



based on 2832 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

Benjamin C. from United States
Families with young children
Stayed 2 nights in March 2016
Great Location Near Historic Downtown District
Location, Staff Assistance, Shuttle Bus
Location is great as you can walk to the historic downtown district close to all the main sites. Hotel could use some upgrading. Room had a bit of a moldy smell. Buffet breakfast excellent for cold cuts, cheeses, but a bit lacking in the hot food department. Still, you simply cannot beat the location of the hotel.
Reviewed March 23, 2016

Terance T. from Hong Kong
Solo travelers
Stayed one night in March 2016
Short trip
Good location. Large bedroom. Poor buffet breakfast, no one to serve and slow to refill.
Reviewed March 21, 2016

Hui C. from Singapore
Groups
Stayed one night in December 2015
Excellent as ever
Hotel is well maintained and still as lovely as before. Location is also a plus! Close to main attractions...walking distance!
Reviewed March 15, 2016

hui K. from Malaysia
Groups
Stayed one night in March 2016
nice hotel
clean, good location, value for money
the staff not so friendly, but the location ok
Reviewed March 15, 2016

HOI L. from Hong Kong
Solo travelers
Stayed one night in March 2016
Food was unclean
price is reasonable; staff was quite friendly; location was good
Reviewed March 10, 2016

Yi L. from Macau
Couples
Stayed 3 nights in February 2016
High quality at reasonable price
close to city center, high quality, reasonably priced
It was satisfactory, 5 min walk to the city centre, there are a bus stop right down the hotel, it's convenient
Reviewed March 10, 2016

Then W. from Hong Kong
Business travelers
Stayed one night in February 2016
nice5 stars hotel
as a 5 stars hotel, the price is very cheap, but still very comfortable and feels like home.
Reviewed March 02, 2016

Alan L. from Hong Kong
Families with young children
Stayed one night in January 2016
Nice hotel but staff need further train
Food is good, the location is close to good restaurant, easy to access
Reviewed March 01, 2016

Benjamin C. from United States
Families with young children
Stayed 2 nights in February 2016
Great Hotel for Touring Historical Sites
The Sofitel is located very close to the downtown historical sites such as Largo de Senado, Praca de Santo Agostinho, Ruinas de Sao Paulo. It takes no longer than 10 minutes! The hotel also runs shuttles to the port that has boats to Hong Kong and the northern border crossing to Zhuhai, China. There's also a stop outside the hotel for the double decker sight seeing bus. Hotel's staff is very helpful especially when I asked for directions. Breakfast at Le Mistral is excellent. Yes, the rooms are a bit old and the hotel isn't like what you might get in Cotai with the big name Las Vegas-style casinos but that's not why we went to Macau. We went to visit the cultural sites and to wander around the old alleys.
Reviewed February 29, 2016

ENNJOONG Y. from South Korea
Solo travelers
Stayed one night in October 2015
CLEAN ROOM
CLEAN, GOOD STAFF PERFORMANCE, LUXURY
CLEAN, GOOD STAFF PERFORMANCE, LUXURY
Reviewed February 25, 2016