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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau

Recent customer reviews

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Excellent

8.3

based on 2674 reviews

1355 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (2674)
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Ng W. Couples Hong Kong, October 10, 2015
Worth to stay

Good location, comfortable room
9
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Tan S. Groups Malaysia, October 6, 2015
Wonderful Stay

Grand, Clean, Value for money
9
Excellent stay. The room and bathroom was spacious and clean. Good location as well :D
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Kolly K. Solo travelers China, October 5, 2015
wonderful hotel

location、food & service
10
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Jule L. Families with older children Hong Kong, October 4, 2015
substandard transportation

Smooth check-in. Close to old town. Nice city view from room.
6.7
Poor shuttle bus service. A long wait to everywhere. Taxi unavailable.
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Gurdip S. Couples Hong Kong, September 28, 2015
Great stay out of the crowded Venetian and Galaxy

Room, Pool &
9.3
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Chau Y. Groups Hong Kong, September 28, 2015
Nice hotel

Room is clean and nice.
8
Breakfast is not good.
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Lee Y. Families with young children Hong Kong, September 28, 2015
comfortable hotel

comfortable, clean and convenience
6.3
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Rashied S. Couples Malaysia, September 27, 2015
I laike this hotel but very expensive

It has naice bed, naice view and crispy bacon
10
I laike it here but they take my money at the casino. Bee careful.
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Li B. Couples Hong Kong, September 27, 2015
a nice hotel

friendly staff, clean room, river view
9.3
it is a typical five star hotel.
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Cozijnsen L. Solo travelers Netherlands, September 26, 2015
Average

Convenient location (though neighborhood is with very busy traffic), rooms are clean and breakfast buffet with good food choices.
6.7
The check in process was smooth and not much of a wait, room was clean. The hotel has a very strong aroma to it, both at the lobby and the rooms hence for travelers with sensitive nose or respiratory allergy it may not be a good idea. We had a pleasant breakfast buffet. Transport (shuttle) to and from Ferry Pier to the hotel was very disappointing, compared to other hotels in the Taipa area who have an almost back-to-back shuttle service with minimal wait time, we had to wait 20+ minutes (front desk staff claimed 15 min per shuttle), lucky we got on and could catch the ferry, but the 15 seater shuttle disappointed many who are still waiting in line and probably would have 'missed their boat'.
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