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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1885 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1885)
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Yi X. Families with older children China, February 8, 2014
Very good service.

Staff is attentive and nice, chech-in and out quick, close to shopping area.
7.7
Sau M. Couples Hong Kong, February 4, 2014
executive floor is including breakfast and tea

free breakfast and afternoon tea
4.7
Hermes shampoo & shower gel, body lotion, tooth brush & paste, razor & cream, soap, cotton pads & brushes, shower cap, emery board, towels, hair dryer are provided
Hsiao-Hui L. Families with young children Taiwan, February 4, 2014
Luxurious hotel

Well-trained clerks, good facilities, clean rooms
8.3
All is great, except that the water in the bathtub is easily flooding the whole floor in the bathroom. Even in the next morning, the bathroom floor is still wet and slippery. But the service in the front desk is worth praising. When we checked in, the clerk patiently told us how to visit the famous tourist attractions on the map. When we checked out, the lady (maybe Jenny) asked us what the problem we had during stay. We responded the wet floor problem to her, and she took it to her supervisor. People who work there are well-trained.
Cheok F. Families with young children China, February 1, 2014
Good place to visit

Comfort, convenient, reasonable price
8
Cheok F. Families with young children China, February 1, 2014
good place to visit

Comfort, convenient, reasonable price
7.7
Wilfrido G. Couples Philippines, January 31, 2014
Stay in Old Macau Area

comfort, attentive staff, and nice location in the old part of Macau
8
We returned to Macau after 25 years to celebrate our silver wedding anniversary and sofitel did not dissappoint us by making our stay just as memorable
Andrew L. Couples Malaysia, January 19, 2014
Comfortable Stay

Casino, Great location to local attraction and Large Room
8.3
Everything good, the complimentary bathroom item are all good in quality and branded.
Tan J. Couples Singapore, January 19, 2014
Wonderful birthday trip

Attentive staff, fast check in, seperate shuttle bus for hotel guest and casino guest
10
It was very good. With the mj musuem, casino and senado square nearby
Xue T. Solo travelers Singapore, January 17, 2014
It's worth the stay

Cosy Room, Attentive Staff and bathroom amenities
8
Effective checking in and out. No shuttlebus to another hotels in Macau. Shuttlebus Staff from Ferry Terminal is not helpful with the luggage. Overall, the room is good.
Irwan A. Families with young children Indonesia, January 15, 2014
good and nice

cleannesse, closr to shopping center and restaurant
6
Good and nice close to shopping area its a good place for family as its easy to access several place

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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