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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408

Recent customer reviews

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Excellent

8.3

based on
2589 reviews

1298 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (2589)
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Ka M. Families with young children China, March 1, 2015
ok

that was our anniversary, the hotel give us some gift and decorate the room. nice
6
the room is ok, but the buffet dinner is very bad compare with few years ago. no facilities for kids, even gym room, only entertain over 16 age. i did not bring the sports wear, the staff restrict me to gym
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Man C. Couples Hong Kong, February 27, 2015
Good

Sweet
7.7
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Lena L. Couples Hong Kong, February 25, 2015
A 5 stars hotel conveniently located at cityheart

FOH staff very helpful and efficient
4.7
Price reasonable. Conveniently located yet quiet inside. Rooms clean and no smoking smell. Bed mattress soft hard degree suitable. But pillows can be harder and central air conditioning over warm.
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Lai S. Families with older children Hong Kong, February 22, 2015
Nice stay

Location, food, staff
9.7
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Poh K. Families with older children Malaysia, February 21, 2015
Comfortable

Clean, comfortable and good staff performance
9.3
Good
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Chui F. Couples Hong Kong, February 19, 2015
price not worth

none
6
stay with my friend
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Cheok F. Families with young children China, February 19, 2015
convenient to travel around Macau

convenient, tidy, staff nice
10
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Sylvia C. Couples Hong Kong, February 15, 2015
Always crowded but convenient

Conveniently located, friendly staff with smiles all the time.
8
Good stay.
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Nuchwaree B. Couples Thailand, February 9, 2015
Good location. Worth the money paid.

Good location. Worth the money paid. Friendly staffs.
10
Good location. Worth the money paid. Friendly staffs.
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Firas A. Solo travelers United Kingdom, February 7, 2015
great cheap upgrade

facilities room comfort room service
8.7
it was a great big huge massive suite we upgrade to and the room service you can order anything from them they will never say we dont have it we had fried eggs and omelet at 5pm room service is good and on time so 30min is 30min and they are polite but lack of english was killing me and the lack of taxi's was the biggest headache
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