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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1776 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1776)
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Albert M. Couples Spain, September 22, 2013
Very pleasant stay at this highly rated hotel

Location, room view, friendly staff
7
Great stay. Close to the city center. Staff was very friendly and rooms very comfortable
Kuo S. Solo travelers Taiwan, September 18, 2013
Good journey worth to visit again

Near sightseeing spots, comfortable bed, fancy decorations
8.7
Hotel staff are kind and patient for any inquiries, nice view from the room and good location near famous spots. The bed is amazingly comfortable. It takes three-time transfer for free shuttle bus from the airport to the hotel.
Francis N. Couples Singapore, September 15, 2013
Service not up to standard for hotel at this class

Room comfort, and location
6
The hotel staff weren't the friendliest bund you can find for a 4.5 stars hotel. Staff were not very friendly and basically overworked and with high stress. Never will you find a staff with a smile on their face. Check out time is at 11am, and asking for an extension to 1pm was not possible. For those who doesn't have breakfast included, please bear in mind that even though when told that breakfast was available at level 6, DO NOT forget that it is not included and NOT free. It could be a strategy for them to get you to go. Food at the breakfast sucks!
Josephine Y. Families with older children Singapore, September 13, 2013
comfortable bed and nice design room

MJ Gallery, comfortable bed and nice hotel decoration
8
very pleasant stay, the staff is polite. Great location within walking distance to Senado Square
Chen J. Business travelers China, September 13, 2013
Disappointing Stay

Comfortable Bed, Cozy Feeling, Free Shuttle Service to Airport
3.7
The stay was quite disappointing. The access is poor, transport is unavailable. Although situated near town, the wait for taxis is really long and frustrating. The hotel does not provide any "calling" service for cabs and staff are relatively rude.
Chingyun H. Couples Taiwan, September 13, 2013
nice hotel to live in Marcus

staffs are quiet nice and professional/ free shuttle bus from Marcus's port/ free internet access
7
close to major attractions attentive staff free shuttle bus from Marcus's port free internet access
La K. Solo travelers South Korea, September 8, 2013
I stayed in a room on the 17th F. It was BEST.

nice room, nice spa, and good service
9.3
It was great to stay at Sofitel. Though I stayed 1 night, I was able to use the swimming pool and spa. It was a bit far from the center, but thanks to their free shuttel service, it was convenient.
Diana A. Solo travelers United States of America, September 8, 2013
it was an excellent hotel, and the staff was great

location, high speed internet, great staff
10
The staff was very helpful and excellent, the hotel was beautiful and clean. The location was perfect, and the restaurants and spas were beyond words. It is a great hotel
Krisakorn S. Business travelers Thailand, September 8, 2013
Great experience, walking distance to attractions.

New, clean, close to heritage sites
9
Great experience, good room n services. value for money.
Chan T. Couples Hong Kong, September 8, 2013
I like the bathroom

excellent swimming pool and bathroom
8.7
it was excellent and the staffs was very nice. She shared her experiences in travelling nearby the hotel. She also told me where to have good restaurants and good views. We all loved it very much. If I can go there once again, I will definitely choose to stay there again.

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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