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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau

Recent customer reviews

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Excellent

8.3

based on
2589 reviews

1298 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (2589)
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Jane L. Families with young children Singapore, December 20, 2014
Family vacation.

Hotel staff was very friendly, room was comfortable and room was spacious.
7
Overall it was satisfied. The only issue we face was that we booked a non smoking room as we have young children and it was supposed to be a non smoking level as stated in the lift lobby. But we saw some ppl smoking in the room of our floor level.
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Wengchun S. Families with older children Malaysia, December 20, 2014
Has good christmas decoration

Comfortable. Nice environment. Good staff
8
Overall is good. Convinient as bus available. Walking distance to famous location
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Lung L. Business travelers New Zealand, December 18, 2014
hotel with life style and warmth

location,
7.7
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King F. Families with older children Macau, December 17, 2014
An excellent choice to stay

good view / good Christmas decorations / good soap & shampoo
8.7
A very Good experience ...
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Chin S. Couples Singapore, December 15, 2014
Nice!

The room is comfortable and the location is quite convenient.
7.7
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Evelyn L. Couples Singapore, December 13, 2014
Nice Hotel

Great Location, Nice room, efficient staff
8.3
Good location, walking distance to Senado Square and places of interest nearby
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Yuvanuch S. Families with older children Thailand, December 11, 2014
Service is great

Service
8.3
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Jade C. Couples Singapore, December 9, 2014
Stay at sofitel

the service of the staff is good, room is clean and nice, walking distance to senado square and ruins of st paul
8
The room is nice and the staff are very helpful and friendly. However the water flushing system of the toilet needs improvement as the toilet cannot be flushed properly.
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Ilya Y. Couples Russia, December 2, 2014
great experience

nice big room, great location, friendly staff
8.7
Overall the stay was great. room is clean and big, friendly staff . Location is very convenient. Hotel amenities are alright, however the spa seemed overpriced even though we enjoyed its services.
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Wong N. Families with older children Singapore, December 2, 2014
Do not really meet 5 star standard

maybe only location
6
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