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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1776 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1776)
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Mak S. Couples Hong Kong, August 4, 2013
Nice hotel

Clean , excellent place
8
Good and comfortable, I request a higher floor , the view is good .i will attend again
Lee Y. Couples United Kingdom, August 4, 2013
Average for the room and everything

Good design for rooms
6
We have waited over 30 min for the shuttle bus. Casino is not so attractive compared other hotels.
Pui S. Families with older children Hong Kong, August 4, 2013
Sofitel Macau at Ponte 16 Hotel

good location, bad staff
5
bad service, no taxi around. Staff is not helpful. have argument with them. Staff does not know what respect is.
Julian L. Couples Poland, July 28, 2013
budget five-star experience

cheapest five-star in Macau, comfortable bed, good location in the city centre
8.7
staff - friendly and spoke good English, room - nothing wrong with the room, comfortable bed, international TV, very good breakfast service, our only incident was when we wanted to use the breakfast vouchers at check-out but staff did not allow us to, despite having been told its okay by the restaurant staff. USE THEM DURING BREAKFAST ! all in all a good stay.
Tim Y. Couples Hong Kong, July 28, 2013
gorgeous

comfortable
8.3
nice hotel!! really comfortable. Location was excellent. The staff were friendly and service were adequate.
Chak W. Couples Hong Kong, July 27, 2013
not bad

Excellent, Great Service
7.7
Benjarong S. Couples Thailand, July 23, 2013
Pleasant and convenient

location, bathroom, comfortable bed and pillows
8.7
Very pleasant stay. Althogu the lobby as strong cigarette smells, the room is nice, clean and quiet. Buses to major destinations pass the hotel in front, while shuttle bus is also available for casino hoppers.
Seck W. Business travelers Singapore, July 21, 2013
Pleasant Encounter with Hotel Sofitel at Pointe 16

Location. Convenience. Comfort.
8.3
Had a pleasant stay at the Sofitel Macau. Been here three consecutive times. Come to know the staff at the Club Floor who are professional, friendly and very helpful. I appreciate the attentive and personalized service and feel very welcome each time I return.
Romain C. Couples France, July 21, 2013
Perfect location to visit Macau

Excellent value for money, great location, friendly staff
9.3
We stayed there 2 nights, just spending the weekend to discover Macau. Location is great to explore city center, a bit isolated from casinos, but they're just 30min taxi away and this area shows the 'real' Macau, not the fake Vegas one... if you're looking for a great hotel to spend a weekend as a couple, this is a good choice!
Matthew B. Couples United Kingdom, July 21, 2013
Nicer on the inside

Good staff, Nice room, decent breakfast
8
You shouldnt judge the hotel by its exterior. The outside looks quite run down and tired (in keeping with the general area it is in) but the inside is nice. The club room reception was nice and the staff there were fantastic, especially a young lady called Gemma. If i had to go back to Macau, I would stay here

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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