arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 2702 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

8 Hsin W.
October 08, 2015
Good stay and good service
Good service, Nice room, nice interior design
My stay was pretty good in general. Love the service, front desk was very nice providing all the information we need, and they were all pretty nice to the kids. The only shortcoming was that it took like a 10 min walk to the main street... Didn't try the hotel food cuz too many to eat in the neighborhood. There's a convenient store below the hotel which was pretty convenient too.

9.7 Zhi A.
February 06, 2015
Great Service, rooms and convenient location!
Staff Service, Room Quality, Location
Service was attentive all-round: from shuttle bus at ferry terminal, to check-in/out, with staff located all around the hotel, eager to help Room was great, comfortable, cozy and clean Location (depends on what you are looking for) is great for us as it is away from the mega-hotels / commercial areas, local food is easily accessible nearby (a fri/sat/sun street food market is just infront of the hotel! - one street away). Smaller casino but with a nice crowd and variety of gaming options

6 Wing C.
May 01, 2015
Good location
Location, staff and clean

8.3 Fang Y.
February 02, 2015
comfortable accommodation
view is great, room is comfortable, and the service is excellent
This is certainly one of the best place to stay during your stay in Macau.Though it is a little bit far awary from tourt spots, it is quiet and with excellent environment.

9.7 Lynette L.
January 27, 2015
Great Weekend Stay
Restaurants and bars, club floor
It was a nice stay over the weekend with room at Sofitel Club Floor. The room was very clean and classic. The bed is comfortable. Great chinese restaurant at top floor as well as the MJ bar at 2nd level. A lot of shops and attractions surround. Quiet and relaxing stay.

9.3 Konrapat C.
January 25, 2015
Location clean and nice view
Nice view and can walk to everywhere
I like this hotel stay for 3 night in Macau is very nice and love the view and bed and bathroom.

9.3 jimmy W.
January 26, 2015
nice room, great service and easy to take bus
good location and walk near to popular place.

8 Joanna R.
February 20, 2015
We had a comfortable stay at the hotel
good service, cleanliness, accessibility

8.3 Chon-Hung L.
January 20, 2015
4 days visit in Macau
Room is very confortable, staff well train, close to the old city centre.
Overall a good hotel up to the Sofitel standard

7.3 CHIN S.
October 17, 2015
Good hotel, room is small
1. Nice river view 2. Good room service 3. Warm staff