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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1829 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1829)
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Lui K. Families with young children Malaysia, June 27, 2013
Relax & Comfortable

Nice room design, clean, & polite staff
8.3
Overall this is a great experience, this hotel provide a good service, and the room is clean with nice design. The michael jackson souvenior shop is nice and the casino also not bad. Easy to locate with shuttle buse service.
Amelia W. Families with young children Indonesia, June 26, 2013
Luxury

Comfort, large, nice
9.3
Satisfaction for all service and all facility, luxury, large and comfort room, nice bathroom, nice lobby, but quit far from center attraction.
Ashley W. Couples United Kingdom, June 23, 2013
Quality can't be faulted.

Staff, Location, Staff.
8.3
Choosing the executive Club rooms is worth the extra cost. Extra attentive staff, afternoon tea and evening cocktails from a club lounge offering the best views across to St Paul's ruin. Within easy walking distance of the old Macau. Taipa is a short taxi ride away if you prefer the casino heartland.
Jenny K. Couples Hong Kong, June 23, 2013
traffic so busy

big room, big washroom and high speed internet
9.3
Ida L. Solo travelers United Kingdom, June 22, 2013
Poor front desk experience

Pretty room and luxury bath set
6.3
Poor front desk experience... I have reserved and paid for a king size bed room but have been questioned by front desk staff. It was already 7pm to check-in but the staff mentioned it takes a hour to ready the room to me if I wanna keep the king size bed room. Otherwise, he is fine to arrange a twin size bed room immediately if I agreed so. He mentioned all I reserved via agoda is not the final deal till I arrived the hotel... I tried to accept the twin size bed, but the bed is really small although I just go travel alone. Very unpleasant experience and my friend back to front desk to deal with the staff, surprisingly he can arrange the king size bed room immediately... It means, the hotel has the room; just he prefers to keep for other walk-in guests... I am very disappointing about the lie since Sofitel is international large group hotel too.
Paola S. Solo travelers Philippines, June 21, 2013
Definitely worth it!

Staff was amazing. Easy check in and out. And 24/7 Concierge and help
8.7
Was worth the price and will stay here again. You get a lot more w the price that you pay. Sound proof rooms and well ventilated. The Bath room is spacious as well
Marissa L. Families with older children Philippines, June 20, 2013
Fun & Exciting!

Location, pool, view
9.3
Loh L. Solo travelers Singapore, June 19, 2013
Efficient service, comfortable stay

Close proximity to heritage sites, easy access to other parts of Macau and attentive staff.
8
Victoria B. Business travelers United Kingdom, June 19, 2013
Nice

Rooms, pool,
9.3
Francis C. Couples Singapore, June 18, 2013
Affordable , Nice and Free Transport to/fro Hotel

Affordable, Accessible, Clean
10
This hotel is quite affordable and is near to the sight-seeing attraction . Free transport is provided from the ferry terminal.

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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