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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408

Recent customer reviews

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Excellent

8.3

based on
2589 reviews

1298 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (2589)
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Cheefeen C. Families with young children Malaysia, December 12, 2015
Nice

Good
7.3
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Therese T. Families with older children Philippines, December 11, 2015
Good stay

The fact that it was just walking distance to cultural attractions make it easy for tourists. The room was perfect. The staff were nice and courteous.
9.3
My mom and I had a good stay. The room was clean and fresh-smelling. The location was just right.
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Luzviminda V. Groups Philippines, December 10, 2015
President/CEO

The ambiance very nice & near to shopping area
8.7
Its nice excellent the pilipino staffs are grat
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Ching K. Groups Malaysia, December 9, 2015
good experience

location, room, locitane shower gel
9
experience was great, location is good, love they provided premier locitane shower gel which never happen in other hotel
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Teo K. Couples Singapore, December 9, 2015
Luxurious, spacious and conveniently located

Luxurious, spacious and conveniently located
9.3
The hotel was very convenient located to the main walking street and shopping area. A simple walk straight down from thehotel leads you to the bay and the casinos. Very nice overall experience.
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Un M. Families with young children Macau, November 30, 2015
Great and convenient

cleanliness, prompt customer service, ideal location
9.3
We had a great time in Macau. This is my third time staying at Ponte 16. Customer service there is always prompt and excellent. We had problem with the room wifi and they agreed to change the room for us.
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Ho L. Couples China, November 25, 2015
Nice

Good location
8
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Marc W. Couples United Kingdom, November 23, 2015
Fantastic Weekend

The staff, the room, the 17th & 18th floor !
10
Absolutely loved it, not a fan of Macau, but was there for the Macau GP which is brilliant with a group of friends, the hotel was superb, looked after us all. Had a great stay, didn't need for anything ! PS. My wife loved the Hermes bathroom shower gel, soap and body cream !
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Rodney D. Couples Australia, November 22, 2015
Good Location

Service
7.3
We stayed at the club floor, had access to the club lounge which was very good. Downstairs bar has happy hours so drinks all were well priced and of value. Staff very helpful and friendly. Hotel room very spacious with good amenities.
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Yiu F. Couples Hong Kong, November 18, 2015
Good

Good
8.7
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