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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 2323 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (2323)
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Anna R. Couples Philippines, March 16, 2014
It was OK

Near to Attractions, Nice Room, Good Buffet Breakfast
8.7
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Franz S. Couples Australia, March 12, 2014
Best Hotel for Service

Service Staff Room
10
The best staff performance in over 100 stays The staff were amazing The hotel was stunning The room was gorgeous
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Hua D. Families with older children Malaysia, March 11, 2014
Great service and staff

Large room , clean and good service
10
I have a very pleasent stay at Sofitel hotel and enjoy the hotel breakfast very much. And the room was clean and large and air cond was cold. Tha staff there were very helpful. I definitely will stay there again if I go Macau in the future.
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Wing S. Couples Macau, March 8, 2014
It's a great experience in Macau.

Services, Size of the room, Food
7.7
it's a huge room and with great services. Staff is nice and we enjoy the night a lot.
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Chau Y. Business travelers Hong Kong, March 6, 2014
Nice room and comfort bed

Good gym room & gallery, close to town center
7.7
One of the towel has smoking smell, i suspect the last guest smoked inside the toilet, but the towel was not changed because it was not used. Appreciate that this hotel is environmental friendly but they should check the towel carefully.
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Ee W. Couples Singapore, March 3, 2014
Great value for money, feels like a 6-Star hotel.

Cleanliness, location, great staff.
9.7
Everything was great, the hotel even smelled good. Bed was very comfortable, aircon was just right. The only slight issue I had here was that its casino was too smoky, and the casino may not come under the management of the hotel.
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Ali B. Couples United Kingdom, February 28, 2014
Very good hotel, well located

staff, location, cost
8.7
Great staff and location in macau. Highly recommended.
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Emily C. Families with older children Malaysia, February 26, 2014
comfortable, close to lots of good food

close to good food and city,comfortable,great amenities
8
should have more free shuttle to casino like venetian and galaxy or airport.
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Li M. Groups Singapore, February 25, 2014
Good hotel for a relaxing holiday

Good location, good facilities
7.3
Experience on the whole was good except for a few issues. Lift securities can be improved. One just have to insert a room card and can access to most levels. Restaurant staff needs more training as she gave wrong promotion deals. And did not include receipt when returning change. This has never happened to me before in five stars hotel restaurants.
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Tsang Y. Couples Hong Kong, February 23, 2014
That's really good hotel, will come back again!

Hotel easy to find, beside had a lot of restaurant, very tidy
8.7
Lovely hotel, really easy to find and I will come back again when I go to Macau!!!
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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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