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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
2038 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (2038)
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Eduardo M. Families with older children Philippines, November 1, 2014
A home in Ponte 16

Location, amenities, 5-star place and service
9.3
Wai Y. Couples United Kingdom, November 1, 2014
A nice hotel! Spacious& clean, comfortable!

Site, service, clean!
8.3
Jidapa S. Groups Thailand, October 31, 2014
Great Hotel

good location good service comfortable
10
Very good service, comfortable room , good location
Worawut U. Couples Thailand, October 30, 2014
Best Location Hotel, Everything Great

Location, Casino, Room
8
This is the best place i ever stay at Macau
Karen T. Couples Singapore, October 27, 2014
Good service provided

Location, cleanliness and friendly staff
8.3
Overall it was very good. Location was good, near the heritage area, all within walking distance. Service was good. Hotel was clean. The only 2 things I could find fault with was the long waiting time for taxis and the smell of the corridor which I did not like (individual preference). The long waiting time was not the hotel's fault actually. It is the taxis' because they just refuse to turn in and I don't know why. Poor concierge had to run out several times just to pull in a taxi for the hotel guests. My suggestion is for the hotel to provide shuttle service to and from the airport, something they may want to consider.
Kamy L. Couples Singapore, October 25, 2014
Definitely will come back

Easy access, very comfortable, great service
8.3
The 2 days I spent there were fantastic! The staff are always smiley and welcoming. The location is great too. Easy access to a lot of places and every where is almost walkable. The only headache was the traffic to the hotel in the evenings where traffic can be very jammed. Other than this small issue, there's no problems at all. The bed was super comfortable, the design and furniture of the room shows a lot of thoughtfulness of the hotel. Thumbs up!!
Lim B. Couples Singapore, October 25, 2014
NOT VALUE FOR MONEY

WALKING DISTANCE TO PLACES OF INTEREST BUT NOT RECOMMENDED FOR ELDERLY
5.3
HOUSEKEEPING UP TO STANDARD. SERVICES AND HOTEL CONDITION NOT OF SOFITEL THAT I HAVE STAY MANY TIME BEFORE IN OTHER COUNTRIES.
Li K. Business travelers Hong Kong, October 24, 2014
Service is good

Good location, clean and nice service
8
Good
Nathalie C. Families with young children France, October 20, 2014
WONDERFUL STAY in Club Sofitel room

Excellent service and location
10
VERY NICE STAY FOR WEDDING ANNIVERSARY GOT COMPLEMENTARY MACAROONS AND CHOCOLATES AND NICE ROSES ON THE ROOM! WILL DEFINITELY COME AGAIN !
Yao K. Couples Singapore, October 19, 2014
Good hotel by the river.

Nice rooms, walkable to city centre, river view
8.3
This is probably the only nice hotel by the river in Macau. The rooms are nice and clean and the location is not too bad - 15mins away by foot to the centre of old Macau. I'm not sure I'll pay the same price for this hotel again though.

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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