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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
2220 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (2220)
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Christine W. Couples Australia, September 23, 2013
Fabulous Stay

Great and attentive staff. Buffet breakfast. Comfortable bed.
9.3
The 4 nights spent at the Ponte 16 were great. We were walking distance from the historic sights of Macau and could relax in comfort after a days sightseeing. The staff on the Club Floor could not have been more helpful. Would recommend staying on the Club Floors. For a small extra charge, you can have breakfast, afternoon tea and evening cocktails. One of the best decisions we made was to stay here.
Chun-Ting L. Solo travelers Taiwan, September 22, 2013
amazing place to visit

place, view, and decoration
8
Chun-Ting L. Solo travelers Taiwan, September 22, 2013
Good quality but not amazing

Good quality, nice people, and warm atomosphere
8.3
Ka F. Business travelers Macau, September 22, 2013
Great room

Large, clean and nice view
7
Very nice experience ... I will definitely visit again in future
Albert M. Couples Spain, September 22, 2013
Very pleasant stay at this highly rated hotel

Location, room view, friendly staff
7
Great stay. Close to the city center. Staff was very friendly and rooms very comfortable
Kuo S. Solo travelers Taiwan, September 18, 2013
Good journey worth to visit again

Near sightseeing spots, comfortable bed, fancy decorations
8.7
Hotel staff are kind and patient for any inquiries, nice view from the room and good location near famous spots. The bed is amazingly comfortable. It takes three-time transfer for free shuttle bus from the airport to the hotel.
Francis N. Couples Singapore, September 15, 2013
Service not up to standard for hotel at this class

Room comfort, and location
6
The hotel staff weren't the friendliest bund you can find for a 4.5 stars hotel. Staff were not very friendly and basically overworked and with high stress. Never will you find a staff with a smile on their face. Check out time is at 11am, and asking for an extension to 1pm was not possible. For those who doesn't have breakfast included, please bear in mind that even though when told that breakfast was available at level 6, DO NOT forget that it is not included and NOT free. It could be a strategy for them to get you to go. Food at the breakfast sucks!
Josephine Y. Families with older children Singapore, September 13, 2013
comfortable bed and nice design room

MJ Gallery, comfortable bed and nice hotel decoration
8
very pleasant stay, the staff is polite. Great location within walking distance to Senado Square
Chen J. Business travelers China, September 13, 2013
Disappointing Stay

Comfortable Bed, Cozy Feeling, Free Shuttle Service to Airport
3.7
The stay was quite disappointing. The access is poor, transport is unavailable. Although situated near town, the wait for taxis is really long and frustrating. The hotel does not provide any "calling" service for cabs and staff are relatively rude.
Chingyun H. Couples Taiwan, September 13, 2013
nice hotel to live in Marcus

staffs are quiet nice and professional/ free shuttle bus from Marcus's port/ free internet access
7
close to major attractions attentive staff free shuttle bus from Marcus's port free internet access

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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