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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1772 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1772)
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Angelina O. Couples Singapore, December 24, 2012
Good location but bad traffic

Good location, Loccitane toiletries
6.3
Near the old town so convenient. However no shuttle bus from airport n long q for taxi.
Wing N. Couples Hong Kong, December 23, 2012
Sofitel Macau at Ponte 16 Hotel

seaview, nice suite, hermes shampoo & body wash
7.7
We went to check it at 9pm. reception staff is very polite, we asked is it possible to get the room at upper floor. After she checked, she helped us to upgrade to suite without our request. the room is very nice and comfortable, with sitting room and bedroom. It's combined by two rooms actually, with two washroom. Also, it gets a nice seaview. we have a nice experience here. (the room rate is reasonable before the weekend of xmas holiday) btw, we tried the sunday brunch inside the hotel, the food can be better we think. overall, it's a nice experience to stay here. thanks for upgrading the room.
Sze L. Groups Canada, December 23, 2012
Nice view. Needs to be cleaner

Riverside is good
7
Overview it is an okay experience. Very convenient to main tourist area. The hardware is good but the room is not very clean for such standard.
Yick C. Families with young children Singapore, December 23, 2012
Professional Service albeit Tired Rooms

Nice room designs (but long due for sprucing up) and good service as expected for an Accor hotel.
6.3
we were upgraded to a prestige suite room. the room design was very impressive with a large round jacuzzi bath tub, separate shower room and toilet and a separate guest toilet. we had sea view from our room. also, a plush bed, a trademark of sofitel hotels. however, the hotel overall is in need of refurbishment. the main lobby stank of cigarette smoke, and the furniture and room are tired all over. service was good and prompt.
Hotel Feature Tip: Not many locals know the name of the hotel, so for us it worked better when we quoted "Ponte 16" instead to the local cabbies. The hotel is within a 8-min walk to the Ruins of San Paulo.
Lai P. Groups Hong Kong, December 23, 2012
Nice room

Free wifi
8
The hotel locate in town centre which is easier for people go around for shopping and different restaurant The hotel room is nice, which can see the sea view , juz a bit expensive on weekend rate
Maria P. Families with young children Portugal, December 20, 2012
Lovely Hotel and great location

practical bus transportation to town; walking distance to food and to the center
7.3
lovely hotel, romantic and very well taken care rooms. extremely well decorated.
Man P. Couples Hong Kong, December 18, 2012
Pleasant stay

Location is good, rooms are nice
9
Within walking distances to major touristic sites. Located a bit far from the new mega casinos. Good for non-gamblers.
Marion W. Couples Canada, December 16, 2012
Top notch service!

Extremely well-appointed hotel!!
10
This was our second time at Sofitel in Macau. Lovely Christmas decorations with a celebratory candle lighting party complete with carollers! Very festive feeling with wine and hors d'ouvres shared in the lobby. Staff are wonderful. The room was very comfortable with a stunning view of the city lights at night. Just terrific!
Sightseeing/Attractions Tip: Just be aware that trying to get a taxi in Macau between 5 and 8 pm can be frustrating. Give yourself a LOT of time! Also...Sofitel has a pick-up bus that goes from the ferry to the hotel....& it's free! Do NOT get taken in by the scammy drivers that try to 'offer' you rides from the ferry terminal!!
Ng Y. Groups Singapore, December 16, 2012
great rooms but poor transportation

great rooms
7.3
no free bus to the airport...otherwise ..a good hotel
Tay S. Couples Singapore, December 10, 2012
Great location w prompt service

Good toiletries, swift check in n out, nice bed
8.7
Nice room despite we didn't get a room that face the sea. Located a stone throw away from the macau old town where it is filled w good restaurants n food

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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