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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau

Recent customer reviews

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Excellent

8.3

based on
2589 reviews

1298 reviews in English

Value for Money
8.0
Location
8.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (2589)
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Hui S. Solo travelers Singapore, April 7, 2014
Comfortable and clean, close to major attractions

Comfortable and clean, close to major attractions
9.3
Easily accessible to major attractions, bus stop is right in front of the hotel. Too bad the hotel doesnt provide shuttle service from airport to hotel. Lobby lifts were a bit slow. Got to wait several minutes for lift. Otherwise, everything was great
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Kai Y. Couples Singapore, April 3, 2014
Satisfied and pleasant experience

Room standard, value, cleaniness
7.3
Satisfied and pleasant experience
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Yoong F. Groups Singapore, March 31, 2014
little pricey for macau

quiet, shuttle service & location
7
It's very near the historical site, walking distance. But limited hotel to hotel connection.
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Ho Y. Solo travelers Hong Kong, March 30, 2014
Mostly eating and casino

tub, bed and casino
9
Good!
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Jullian G. Couples Malaysia, March 29, 2014
Good Hotel to stay

Staff, Location, Hotel Condition
8
it's walking distance to the main tourist spot.
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Leung K. Couples China, March 29, 2014
Big and comfortable room with river view

clean, comfortable and have free wifi
7.3
Everything is good except the shuttle bus service. Shuttle is not frequent enough so that customer need to wait for a long time
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Lai K. Couples Hong Kong, March 28, 2014
comfortable

conveniece, quiet and confortable
8
location is good as it just near the city and there are quite a lot of restaurants nearby. the hotel room is good and comfortable, and big enough as well
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Duan X. Couples China, March 28, 2014
great room, great location, great food

great room, great location, great food
10
The hotel is about 10 mins walk from all the sightseeing spots and city centre. It is along the main road of Macau, easily accessible to everywhere in the city. The hotel itself has a casino that offers the tourists close to door casino to enjoy. Worth to mention is the room service, variety to be chosen from. The staff is welcoming and friendly, all in all, worth of money.
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Wesley V. Groups Netherlands, March 24, 2014
Amazing

Staff, Location, Food
9.3
Our 2 nights stay where wonderfull, From check-in to check-out, special thanks to Tina and Bowie Who went out of there way to make our stay more memorable. Too bad we couldn't buy the pilows ;)
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Ashraf B. Couples Pakistan, March 23, 2014
bad experience

nothing
3.3
I reached hotel at 10.30 pm and wait till 11.55 pm for checkinn, staff say they dont have any information about my booking,
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