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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1892 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (1892)
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Szu A. Groups Malaysia, December 5, 2012
Great hotel, good location

Clean & comfortable rooms,very comfortable beds
8
Overall experience was good except that the fragrance used around the hotel can be toned down as the current level chokes up the breath quite a bit.
Ka M. Groups Hong Kong, December 3, 2012
Nice room & view with reasonable price in Macau

Very nice & professional service, its good to stay for birthday
7
If its your birthday, you can let them know, & you will have a free birthday cake. They use Loccitine for shampoo, conditioner, soap, shower gel & lotion.
Bingky B. Families with older children Philippines, December 2, 2012
Very nice hotel, very accomodating staff .

Big rooms, nice lobby & friendly staff
7.3
We enjoy staying there and i would recommend it to my friends.
Hin P. Couples United Kingdom, December 2, 2012
Decent hotel

The bed is very comfortable
6.7
Arrived at the hotel at around 12 and needed to queue up for 30 minutes before I could be served. There is a large service counter but only one of the the representatives are serving those who arrived early. Could have been better.
Chow C. Groups Malaysia, December 2, 2012
A really classy French-style hotel

Luxury design, clean room, MJ cafe
8.7
Roman S. Couples Liechtenstein, December 1, 2012
Lovely hotel & lovely people working for sofitel

Service
7.3
Sofitel is well-located and offers a good quality service. It starts with thr shuttle from/to ferry and ends with the room call in which a managers asks if there are any extra wishes. The buffet is amazing. I can recommend to business teaveleres asvwell as holiday.
Anisah A. Solo travelers Malaysia, November 28, 2012
Perfect getaway

Super comfy beds, nice decor for the rooms
7.3
Pleasant and enjoyable. Rooms were nicely decorated and clean. Beds super comfy. Staff are able to speak english and are pretty helpful when approached, but not as attentive as you would expect from a five star hotel. Downside is they only open one counter for check in( which is pretty silly) and it took me about 25mins waiting in queue to check in (sigh!). Lobby is cramped with travellers and not enough chairs for all to sit. No shuttle from the airport which is surprising. If you are flying in, you have to take the bus to the ferry terminal to board the shuttle to the hotel ( not very convenient for first time travellers)! Travelling around the hotel and to other parts of macau is pretty easy once you figure out the local bus routes. Plus side is its within walking distance to senado square and ruins if st pauls.
Restaurant Tip: If you are looking for halal food, you wont find it in macau. But do not despair! Try this strict vegetarian restaurant opposite the kun lam temple. Food is strictly vegetarian, tastes good and very reasonable price. They dont speak english except for one or two words, but they're pretty good at understanding a hungry traveller's gestures!
Cheung K. Couples China, November 25, 2012
Bad feeling in room arrangement

Good view
5.7
Adam C. Solo travelers Canada, November 22, 2012
Nice hotel and room

Nice hotel with comfy bed
8
The location of this hotel is a bit far from the center action area however it is not terribly bad about 10-15min walk distance. The room is great with nice big bathroom. However the mate didn't makeup the room in the evening like last time which they place the water and ice etc. for me.
Kokpeng C. Solo travelers Malaysia, November 18, 2012
Nothing exceptional

Good view of Macau & China Mainland
4.3
a good place to stay if you wish to see the old side of macau. macau city is within walking distance. unfortunately the hotel room is small and bathroom is quite tight with space. wifi is slow and can only do basic internet surfing.
Sightseeing/Attractions Tip: Check out the back lanes from Sofitel to Macau City. Plenty of food in these back lanes and very clean and safe.

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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