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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
161 reviews

Value for Money
8.2
Location
8.2
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
Families with young children (161)
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Tan W. Families with young children Singapore, June 14, 2014
Big and Clean Room

Nice city view, good location and friendly staff
9.7
Wonderful
Michael L. Families with young children Singapore, May 31, 2014
Comfortable

Nice scenery
7
Theera B. Families with young children Thailand, May 13, 2014
Enjoyable

Bathroom, bed and amenities
8.3
All great but transport difficult to find for outbound
William G. Families with young children United Kingdom, April 25, 2014
One of the best Hotels I have ever stayed in.

Staff friendliness and efficiency.Excellent room with an abundance of toiletries,tea,coffee ect.Cleanliness of room.
8.3
If not for the Sofitel my first visit to Macau would have been not so good,as not being a gambler Macau mainly caters for such.Although there was a casino in the hotel it still maintained the ambiance of a quiet and comfortable place to relax.Visited the Venitian, very impressive but got lost trying to get out its so large a complex.If you want a quiet relaxing stay then go to the Sofitel.I am glad I did.Only downside is you have to go down the escalator in order to get a taxi which can be difficult at times,apart from that a very enjoyable stay.
Mark G. Families with young children United Kingdom, April 15, 2014
Pimping room upgrade

The room upgrade, the room upgrade and the room upgrade
7
We had one of the best free room upgrades ever when we visited. They put us in an amazing suite with a jacuzzi, lounge room, his and her bathrooms... truly pimped up our visit!
Tio S. Families with young children Singapore, March 18, 2014
not bad

casino
8
Not bad.
Hsiao-Hui L. Families with young children Taiwan, February 4, 2014
Luxurious hotel

Well-trained clerks, good facilities, clean rooms
8.3
All is great, except that the water in the bathtub is easily flooding the whole floor in the bathroom. Even in the next morning, the bathroom floor is still wet and slippery. But the service in the front desk is worth praising. When we checked in, the clerk patiently told us how to visit the famous tourist attractions on the map. When we checked out, the lady (maybe Jenny) asked us what the problem we had during stay. We responded the wet floor problem to her, and she took it to her supervisor. People who work there are well-trained.
Cheok F. Families with young children China, February 1, 2014
Good place to visit

Comfort, convenient, reasonable price
8
Cheok F. Families with young children China, February 1, 2014
good place to visit

Comfort, convenient, reasonable price
7.7
Irwan A. Families with young children Indonesia, January 15, 2014
good and nice

cleannesse, closr to shopping center and restaurant
6
Good and nice close to shopping area its a good place for family as its easy to access several place

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Customer Reviews - Sofitel Macau at Ponte 16 Hotel, Macau

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