Very good 8.0
Based on 8 reviews

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About Sofitel Marrakech Lounge And Spa Hotel

Description

On the new side of town with a long list of fine amenities and the Sofitel name, Sofitel Marrakech Lounge And Spa Hotel is a safe bet. If you've never stayed in a Sofitel hotel before, you can expect professional attention to detail, sophistication, and an excellent reception team. From a nice big pool with pleasant fountains to garden view rooms with immaculate features, evening colors, and a well-rounded design template, this Marrakech hotel is a winning choice. Guests can enjoy a 20-minute stroll to reach such destinations as Djemaa El-Fna, Souqs, and Cafe Des Epices. And as always, the business and professional crowd have a home at the Sofitel. Sofitel Marrakech Lounge And Spa Hotel is host to several fine meeting and conference rooms with state-of-the-art audio and visual equipment and some of the finest catering services in town. Be sure to stop by the bar for some hopping live jazz music or the spa for a therapeutic unwinding after a day of travel or business!
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]
  • swimming pool [indoor]

Land sports

  • golf course (within 3 km)

Food & beverage

  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • garden
  • elevator
  • nightclub
  • salon
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.5
  • Facilities 10.0
  • Location 9.3
  • Room Comfort/Standard 7.7
  • Service 8.5
  • Value for Money 7.3
  • Food/Dining 6.6

Gannon M.
United States
June 24, 2016
What you would expect
From a high end hotel. Attentive staff and luxurious rooms

Ashley D.
Canada
April 07, 2013
Nice stay, but not superb
Location, Spa, Pool
It was good, but I'd give it four, not five, stars. The bed was lumpy, service was friendly but not always easy to find, and there were renos happening right outside my room, so I had to keep the drapes shut. The hotel is beautiful and is a destination itself.

Anne K.
Canada
May 02, 2012
Not 5 star
Excellent location for access to sites and souks
Definitely not 5 star for service, which was less than optimal. Room not ready at check-in time. Staff unhelpful. Had stayed the previous night with a group, but they made me check in again the next day, rather than accept both my reservations once. Restaurants are mediocre, both in menu options and quality of food. Air conditioner not working.

Satinderjit R.
United Kingdom
June 05, 2011
luxurious hotel with amazing facilities
ambience, friendliness of staff, cleanliness, beautiful decor
had an amazing stay, beautifully kept hotel with plenty of helpful staff and amazing facilities in beautiful surroundings.

Catherine G.
France
June 08, 2013
Séjour très agréable , confortable, détente
La propreté , la gentillesse du personnel

Arnaud G.
France
October 23, 2010
Bon emplacement mais service pas à la hauteur...
très bel hôtel, beau jardin et piscine chauffée
Réservation faite pour une chambre avec kingsize bed, en arrivant nous avions 2 lits. Il a fallu insister pour changer de chambre. Après le changement de chambre, nous nous sommes retrouvés effectivement avec un kingsize, mais la clim ne fonctionnait pas, la chambre faisait partie d'une partie de l'hotel en rénovation et donc pas terminée. Il a fallu encore se bagarer pour que ce soit réparé, puis sèche-cheveux qui ne fonctionnait pas, bref... l'hôtel était loin d'être plien et il nous ont pis à un étage non terminé. Ce n'est pas la première fois que nous descendons au Sofitel, choisi pour la localisation prôche de tout et pour les jardins et piscine chauffée, mais à chaque séjour, il y a un soucis.... Nous allons chercher un autre établissement répondant aux critères d'un hôtel de ce niveau.

Abdullah R.
Oman
September 16, 2015
الفندق جميل للغاية وخدماته ممتازة
النظافة وتعامل الموظفين والخدمات
اشكر موظفي الفندق على حسن المعاملة وخاصة الموظفة نزهة وآسيا

Latifah A.
Saudi Arabia
October 29, 2014
المغرب
المرافق والنظافه
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