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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

from 2423 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.4
All reviews (2423)
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Yao C. Families with young children China, February 9, 2015
Nice breakfast !nice location . Everything is grea

Food location facilities
8.3
It was a great experience
Mercedes F. Groups Philippines, February 8, 2015
beautiful hotel with small flaws

buffet breakfast, quiet location, spacious room
9
we had a very good stay at the hotel, but we found a few minor flaws that shouldn't be found in a five-star hotel. for example, we had to request that the trash bin be replaced because it was not working and the control for the tv was faulty. just famous for the amazing breakfast buffet. room service is very good but better desserts elsewhere. the room itself is very comfortable and the complimentary toiletries are quite good. good stay altogether.
Glenda A. Families with young children Philippines, February 8, 2015
Room is old. Needing renovation.

Pool, sunset, great staff
7.7
All okey except the old room. Compared witj other sofitels u in south east asia, phil branch rooms are old. You dont feel anything magnifique and french about it. And very pricey at that condition.
James L. Couples Canada, February 6, 2015
3Star Scam

Staff, food, lobby
5.3
I gave Manila Sofitel a 2nd try on the off chance I was wrong the first time! Not so lucky! Though the lobby and restaurants convince you of a 5 star hotel, the rooms are 3 star at the most! The furniture is scratched, stained and at least a decade old. The hospital yellow paint is dull and patched. The mini bar is outrageous with charges of $5 for a Snickers bar! The hotel restricts guests to bring in any food or drinks thus leaving one hostage to their ridiculous prices. Shame on the Sofitel Group for putting their name to this 3 star rip off! Every day for a week my Air Conditioner needed repair like a daily ritual. Other than the lobby, excellent staff and restaurant, this is a 3 star disgrace that should be listed as a motel.
Cecilia S. Families with young children Philippines, February 1, 2015
Great

Food, pool and the view
8.7
Great
David W. Couples United Kingdom, February 1, 2015
lost sparkle

club room , club breakfast, location
7.7
We love sofitel and have stayed many times sadly this time we noticed a huge increase in massive bookings . First night 1800 person corporate event following morning 1500 in for breakfast its a little expensive for having to queue for 20 mins to get a seat for breakfast and the noise and messy tables. The hotel needs to decide if it wants to be a 5 star luxury hotel attending to guests needs or ship in 1000s a day on day tours for food
Boots C. Families with young children Philippines, February 1, 2015
nice view

location / view was great / staff
8.7
very nice scenery
Jennifer V. Families with young children Philippines, January 31, 2015
Very good experience

The view is very resort like, the spiral buffet is amazing, staff are very helpful
7.7
We had a good stay at this hotel. My kids enjoyed the pool area, the bay view is amazing. You get to see the sunset without going to the beach. There's wide selection of buffet which is very good. We'll definitely come back.
Svenolov H. Couples Sweden, January 21, 2015
Disappointed

The Club lounge on 10th floor and Spiral restaurant. Really good food.
7.3
This is absolutely not a 5 star Hotel. They are very much over rated. Our club room was worn out and shower so very poor. I would rate it 3 star. The Hotel is too big 690 rooms and pool too small. What is good is the Spiral restaurant. The best food Ive eaten in Manila. The club lounge on 10th floor is also very good with friendly people. Personally I prefere Manila Hotel, much nicer place.
Marie A. Couples Philippines, January 20, 2015
Experience Real Luxury in Sofitel

atmosphere, food, cleanliness
10
Fantastic!

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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