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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

from 2418 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2418)
Sort by:
Hielke H. Couples Netherlands, January 4, 2015
Fantastic!

Impressive breakfast buffet
9
Fantastic hotel Staff and food magnificent!
Marlon S. Couples Philippines, January 3, 2015
sofitel

the hotel itself
10
Very nice
August S. Couples Philippines, January 3, 2015
Great staff, bad system

Good food, Great staff service, Good location
8.3
Polite staff and good food, the hotel rooms are clean. Though the check in is slow and check out is the slowest. They have roving officers that cannot do anything but just stand there and ensure that the queue for check-in/out is in order. Worst is the check-out process, they only have one front desk staff during the peak time of checking out because the rest is on break, so if the front desk is stuck assisting a client the rest will need to wait until it is done. Even though the queue is long the staff aren't opening additional counters for check out even everyone is complaining about the slow check out process they doesn't seems to care. This is the only five star "luxury" hotel that we had been to that we need to queue on check in and check out for an average time of 30 minutes.
Maria R. Families with young children Philippines, January 3, 2015
sofitel 2015 stay

food
4.7
Ok
Johannes M. Families with young children Austria, January 2, 2015
Good familyresort

location, facilities, variety of food
7.7
nice stay with small children. Very nice view over Manilla if you stay at that side of the hotel and on upper floor. Food was excellent, very international.
Colin M. Couples Australia, January 2, 2015
Fantastic!

room, food & staff
9.7
Bed so comfy & relaxing, staff are helpful & friendly.
Jenny C. Families with young children Philippines, January 2, 2015
A new way of celebrating New Year!

Hotel, Facilities and People
10
It was great and it felt like spending new year in the hotel was the best choice after all! We would love to to do the same next year!
Glen N. Couples Australia, January 2, 2015
everyone knows Sofitel worldwide

relaxing charming and views excellent
10
Excellent service from every employee. food fantastic' And the views "swimming pool were great. I would recommend to all of my friends.
Timoteo N. Families with older children Philippines, January 2, 2015
good food, good pool, nice staff

good food, good pool, nice staff
7.7
Generally fine and food is superb!
Sunshine G. Couples Philippines, January 2, 2015
Enjoyed every bit if it... No regrets

Food, friendly staff, preserved culture, clarity peace serenity.
10

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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