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2015
Excellent 8.3
Based on 2683 reviews

Recent customer comments

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Excellent



based on 2683 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

MOHAMMED T.
Qatar
January 11, 2016
Best vacation
Staff , Food , facilities , Pool , Casino , etc...
Great stay

Robert D.
Philippines
January 07, 2016
Great Staycation
Relaxing,Peaceful and Quiet
Great place for staycation, my girlfriend enjoyed it!

Edan C.
Philippines
January 06, 2016
Enjoyed my stay
staff was nice, amazing food and drinks, beddings were very comfortable
Very nice

Donna B.
Philippines
January 04, 2016
one of the best hotels in manila
food, service and over-all hotel condition
we really enjoyed our stay at Sofitel, especially the food. Spiral is one of the best buffet restaurants in town, we also enjoyed other amenities like the pool. Our room was located in the left wing (MOA view), so we enjoyed the fireworks display on a Saturday night. Location is good also, with a lot of taxis around. Staffs are friendly and accommodating.

Alex A.
Philippines
January 04, 2016
misleading reservation
location
not as enjoyable as we had expected. it was not clear that the php7,,800++ did not include free breakfast, as has been the standard practice in most hotels, small and large, here or abroad. i personally feel we were shortchanged.

Arvin C.
Philippines
January 04, 2016
Buffet was superb...
buffet, sunset view, pools
Fairly comfortable.

cherylfel C.
Philippines
January 03, 2016
Upgrade the fixtures, provide covered parking lot.
The Spiral, pool and easy access to the elevators.
It is supposed to be a five star hotel yet the fixtures are old. TV monitor is not even led. Provide covered parking lot and the line staff needs to be more accommodating.

Johanna A.
Philippines
January 03, 2016
great food
food, food and food
the food is really great room is okay staff is okay

Renato R.
Philippines
January 02, 2016
wonderful!
location, view, spiral
we got the corner pool view for the main room and the the other 5rooms had city views but still on the same floor. it was a happy new year indeed for my entire family. it was absolutely magnifique from the view to the staff and food at spiral.

Jacob B.
Australia
January 02, 2016
Junior suite
Buffet, pool, club milestone
Booked the junior suite for NYE, very nice room with 3 balconies, huge bathroom, bedroom and lounge room. Having access to club milestone is nice with late 4pm check out at no cost and use of club milestone facilities until I needed to leave for airport at 7pm. Always enjoy my stays at this hotel but due to its location @ Manila bay 2 nights is enough. Prefer to be in the green belt for longer stays.