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Excellent 8.3
Based on 2691 reviews

Recent customer comments

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based on 2691 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 7.6
  • Food/Dining 8.4
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Alex A.
January 04, 2016
misleading reservation
not as enjoyable as we had expected. it was not clear that the php7,,800++ did not include free breakfast, as has been the standard practice in most hotels, small and large, here or abroad. i personally feel we were shortchanged.

Arvin C.
January 04, 2016
Buffet was superb...
buffet, sunset view, pools
Fairly comfortable.

cherylfel C.
January 03, 2016
Upgrade the fixtures, provide covered parking lot.
The Spiral, pool and easy access to the elevators.
It is supposed to be a five star hotel yet the fixtures are old. TV monitor is not even led. Provide covered parking lot and the line staff needs to be more accommodating.

Johanna A.
January 03, 2016
great food
food, food and food
the food is really great room is okay staff is okay

Renato R.
January 02, 2016
location, view, spiral
we got the corner pool view for the main room and the the other 5rooms had city views but still on the same floor. it was a happy new year indeed for my entire family. it was absolutely magnifique from the view to the staff and food at spiral.

Jacob B.
January 02, 2016
Junior suite
Buffet, pool, club milestone
Booked the junior suite for NYE, very nice room with 3 balconies, huge bathroom, bedroom and lounge room. Having access to club milestone is nice with late 4pm check out at no cost and use of club milestone facilities until I needed to leave for airport at 7pm. Always enjoy my stays at this hotel but due to its location @ Manila bay 2 nights is enough. Prefer to be in the green belt for longer stays.

Stefan M.
January 02, 2016
New Year in Manila
Garden / Cleanliness / Location
Everything perfect. Breakfast & Transport very expensive. Taxi together with staff cheating taxi fare.

Sybil N.
December 31, 2015
Friendly service
relaxation, food,friendly
Very pleasant stay. My Mom enjoyed it. The food thought was expensive.

jay G.
December 30, 2015
rooms, pool, service
it was great! we celebrated our anniversary at the hotel.

Bernie M.
December 30, 2015
Great hotel, luxurious
pool, food, staff
It was one of the best