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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2234 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2234)
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David D. Families with young children United States of America, June 21, 2014
Great staff but outdated rooms. Bad carpet.

Staff Fast Service Security
6
Staff was friendly and attentive worthy of luxury hotel BUT the rooms are not. I stayed in La Quinta or Hampton hotels that have better rooms and amenities. The room we stayed in was definitey NOT luxury as the hotel would like you to believe. Next time I would stay in a different hotel and NOT recommend Manila Sofitel.
Hak K. Business travelers Singapore, June 20, 2014
Enjoyable and relaxing

Brilliant seaview, delicious food, friendly staff
9
Great sea view with relaxing environment; nice food with good services. Overall it is a worth-paying 5 starts hotel.
Paul N. Couples United Kingdom, June 18, 2014
Located very close to airport

Close to airport. Close to Mall of Asia. Great food
9.7
Very nice stay at Sofitel before next flight the following day. Upgrade to 10th floor and enjoyed the wine and food there. Breakfast had the biggest offering I have ever seen. Hotel is very clean and well looked after. The staff was all friendly and enjoyed serving us.
Iwao S. Business travelers Japan, June 18, 2014
Nice hotel

The garden , clean rooms, spacious
7.3
We liked the Sofitel garden alot. Very nice at night and definitly advise couples to the Sofitel.
Pulln P. Families with young children South Korea, June 17, 2014
Decent

Nice swimming pool and the garden.Nice view from the hotel
8.7
Elizabeth W. Families with older children Philippines, June 16, 2014
Awesome experience staying at this hotel!

luxury, friendly staff, high quality service
10
Fantastic! Will stay in this hotel again.
Peter R. Solo travelers Australia, June 15, 2014
Good. Comfortable and clean.

Clean Convience Ease
6.7
Good. Comfortable and clean. Everything contained in the one complex
Josielyn E. Families with young children Philippines, June 15, 2014
Very relaxing

Luxury, comfort, food, ambiance
9.3
Very pleasant. The hotel had a lot of surprises on father's day.
Roger O. Solo travelers Malaysia, June 13, 2014
It is a luxury hotel, but rooms were cold inside.

Luxury, quiet and polite staff
7.7
The seaat the bay were not that nice - it is polluted so don' expect to see a nice view. The rooms were also very cold even though the air condition were turned off.
Charlene C. Families with young children Philippines, June 8, 2014
Overrated

Breakfast
4.3
Not going back to Sofitel. Check in took 45 minutes. Lady at the front desk charged 10,000 for the add on breakfast despite seeing and having been told of the total number of guests. Took her a while to reverse. Aside from the nice bed, the room was I adequately designed for one that claims to be a luxury hotel. The tv stand was sub par and the bathroom was in tiles as opposed to the usual marble/granite. After the obscene amount of money charged for breakfast, we had to line up for 30 minutes to get seated. In the room there is a notice that says we must check out at the appointed time or we'll have to pay 1,000 php extra per hour. Such a tacky sign for a 'luxury hotel'. They should pay me 1000php for the full hour it took for them to process our check out despite having informed the staff ahead of time to check the room because we are on our way down for check out.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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