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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2186 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2186)
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Joey N. Solo travelers United States of America, April 27, 2014
very satisfying stay

3C'S CLEAN, COURTEOUS, CUSTOMER SERVICE SUPERB
10
EXCELLENT
Mayette C. Business travelers Philippines, April 24, 2014
Great stay

Honest staff
9
It was s great experience in a luxury hotel where you don't need to think of anything else because the staff will take care of everything.....
Micheal R. Solo travelers United States of America, April 24, 2014
Great hotel but a little pricey

cleanliness, location, cleaniliness
8
It was great, staff is friendly at times but rude as well.
Bonifacia M. Families with young children Philippines, April 23, 2014
Excellent

Luxurious, splendid, calm environment
10
Great experience
Glady A. Families with young children Philippines, April 20, 2014
fun summer

friendly accomodating staff;ambiance and experience
7.3
we enjoy our stay and have so much.the place is very nice.
Garry T. Couples Australia, April 20, 2014
pleasant stay

the staff, the staff and the staff
9.7
my stay was very pleasant, staff were amazing. I only have 1 thing to mention. in a hotel like this and this day and age I should not have to put up with some one smoking in the bar, surely they could have a smoking room.
Jerico B. Families with young children Philippines, April 19, 2014
Great Hotel, a little old, not so good on Holyweek

Buffet, Hotel activities, sunset
8
Stay was ok. Just didnt expect the swarm of people on a Holy Week. I was expecting them to handle it in more organized way since we were booked online and have already paid. Lines were long and tedious. No free internet, have to pay for a bucket of ice. Buffet was great albeit pricey.
Robert E. Families with young children United States of America, April 18, 2014
Nice clean, modern hotel with a great pool

The staff, the pool and clean rooms
8
This is a great place to take the kids and enjoy a day at a great pool. There are several places to eat in the hotel so you never have to leave.
Nette T. Families with older children Philippines, April 18, 2014
horrible

swimmung pool, sunset view
3.3
Horrible. Food was of low quality. Served unpleasant fruits, after my Mom and son complained of food poisoning from the lunch served in the hotel.
Hallstein S. Solo travelers Norway, April 18, 2014
Bad, becauce endless waiting to register.

Nothing
4.3
Arrived there 1pm Maundy Thursday to register and collect key for pre-booked room. Queued up at registration desk. Terrible slow handling of each guest, up to 20 mins per, due to lot of waist routines. After 2 and a half hour I had my key. then anoher 15 mins to get a lift to my room. Never more this Hotel. 4 and 5 star in Makati take never more than 3 mins per guest, as elsewhere in world. Makati next time.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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