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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2312 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2312)
Sort by:
Marylou Y. Couples United States of America, January 17, 2015
Terrific service

Comfort, safe, service
9.7
Our stay was very pleasant.
Peter D. Business travelers United Kingdom, January 16, 2015
one of the best hotel

food hotel grounds service
10
from the beginning when you enter the hotel you know you will enjoy this hotel the room had a balcony which was nice the bath rooms had everything that you would need really can not say anything negative about this hotel you will see me again soon by the way like to say thank you to the general manager who kindly invited some of the guest for a evening drink and a chat not many places would do that
Christopher J. Couples Australia, January 8, 2015
Sofitel Manila

Pool,buffet breakfast & club lounge where all brilliant
9
By far the best treatment in Manila we had was staying here. If budget allows definitely stay in a club suite whichs allows full use of the lounge.
Simon D. Couples Australia, January 5, 2015
More than you would expect

Outdoor area ( sunset bar & pool area). Staff are fantastic in every way . Food, first class
9.7
Rooms are standard, staff & outdoor area are fantastic
Yusuke F. Solo travelers Japan, January 4, 2015
a bit old but still worth

amenities, breakfast and the lobby
9
I think the high light is the wedding I attended during the stay. I came all way down to Makati because of this. The ocean front ceremony was just beautiful and like a movie. the dinner at the party was great and the hotelmen are very kind. I recommend this hotel.
Gary E. Families with young children Philippines, January 4, 2015
exellent service

facilities and service
10
boombastic
Hielke H. Couples Netherlands, January 4, 2015
Fantastic!

Impressive breakfast buffet
9
Fantastic hotel Staff and food magnificent!
Marlon S. Couples Philippines, January 3, 2015
sofitel

the hotel itself
10
Very nice
August S. Couples Philippines, January 3, 2015
Great staff, bad system

Good food, Great staff service, Good location
8.3
Polite staff and good food, the hotel rooms are clean. Though the check in is slow and check out is the slowest. They have roving officers that cannot do anything but just stand there and ensure that the queue for check-in/out is in order. Worst is the check-out process, they only have one front desk staff during the peak time of checking out because the rest is on break, so if the front desk is stuck assisting a client the rest will need to wait until it is done. Even though the queue is long the staff aren't opening additional counters for check out even everyone is complaining about the slow check out process they doesn't seems to care. This is the only five star "luxury" hotel that we had been to that we need to queue on check in and check out for an average time of 30 minutes.
Maria R. Families with young children Philippines, January 3, 2015
sofitel 2015 stay

food
4.7
Ok

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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