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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

from 2438 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.4
All reviews (2438)
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Roger O. Solo travelers Malaysia, June 13, 2014
It is a luxury hotel, but rooms were cold inside.

Luxury, quiet and polite staff
7.7
The seaat the bay were not that nice - it is polluted so don' expect to see a nice view. The rooms were also very cold even though the air condition were turned off.
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Charlene C. Families with young children Philippines, June 8, 2014
Overrated

Breakfast
4.3
Not going back to Sofitel. Check in took 45 minutes. Lady at the front desk charged 10,000 for the add on breakfast despite seeing and having been told of the total number of guests. Took her a while to reverse. Aside from the nice bed, the room was I adequately designed for one that claims to be a luxury hotel. The tv stand was sub par and the bathroom was in tiles as opposed to the usual marble/granite. After the obscene amount of money charged for breakfast, we had to line up for 30 minutes to get seated. In the room there is a notice that says we must check out at the appointed time or we'll have to pay 1,000 php extra per hour. Such a tacky sign for a 'luxury hotel'. They should pay me 1000php for the full hour it took for them to process our check out despite having informed the staff ahead of time to check the room because we are on our way down for check out.
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Stefan Z. Solo travelers Switzerland, June 8, 2014
Hotel is old and it shows

Best things were balcony, pool and location
6.3
I got probably the noisiest room of the whole hotel. No remote-control for AC. TV never worked. Poor show at check-in.
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James E. Families with older children United States of America, June 8, 2014
Comfortable

Near airport, spacious room, friendly staff
8
Great !
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Herschelle A. Families with older children Philippines, June 8, 2014
Great For A Relaxing Weekend

great pool, location, food
8.3
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Wolfgang M. Business travelers Germany, June 5, 2014
Great Stay

Breakfast, Room and Location
9.3
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Joserine S. Couples Philippines, June 4, 2014
Excellent

Ambience, service and comfort
10
Very good, as usual. My favorite hotel in Manila. Pool and poolside is amazing!
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Donald D. Families with young children Philippines, June 4, 2014
luxury

room pool food
10
nice and comfortable
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Ralf R. Couples Philippines, June 4, 2014
Our favorite hotel in Metro Manila

Breakfast at Spiral, Swimming Pool, Overall service
9.3
We upgraded to Club Millesime rooms, which included Tea time and Wine tasting at Club Millesime. Food's really good everywhere in this hotel be it breakfast at Spiral, free snacks by the pool, or everything at Club MIllesime. The ambience and service at Spiral was amazing. It's definitely an experience. Room may be older compared to other 5-star hotels but comfortable nonetheless. As for location, you'll need a car or cab to take you anywhere so if you're staying here, it's really just to stay-in and relish the experience the hotel has to offer.
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Donald D. Families with young children Philippines, June 3, 2014
luxury

room pool food
9.3
nice and comfortable
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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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