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Excellent 8.3
Based on 2683 reviews

Recent customer comments

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based on 2683 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

yokoyama G.
February 05, 2015
Nice place For relaxing beacuse of the view
Perfect to stay for may family
I've enjoyed it everytime i stay

Cecilia S.
February 03, 2015
Food, pool and the view

jennifer V.
February 02, 2015
Very good experience
The view is very resort like, the spiral buffet is amazing, staff are very helpful
We had a good stay at this hotel. My kids enjoyed the pool area, the bay view is amazing. You get to see the sunset without going to the beach. There's wide selection of buffet which is very good. We'll definitely come back.

SvenOlov H.
January 25, 2015
The Club lounge on 10th floor and Spiral restaurant. Really good food.
This is absolutely not a 5 star Hotel. They are very much over rated. Our club room was worn out and shower so very poor. I would rate it 3 star. The Hotel is too big 690 rooms and pool too small. What is good is the Spiral restaurant. The best food Ive eaten in Manila. The club lounge on 10th floor is also very good with friendly people. Personally I prefere Manila Hotel, much nicer place.

peter D.
United Kingdom
January 24, 2015
one of the best hotel
food hotel grounds service
from the beginning when you enter the hotel you know you will enjoy this hotel the room had a balcony which was nice the bath rooms had everything that you would need really can not say anything negative about this hotel you will see me again soon by the way like to say thank you to the general manager who kindly invited some of the guest for a evening drink and a chat not many places would do that

Marylou Y.
United States
January 23, 2015
Terrific service
Comfort, safe, service
Our stay was very pleasant.

Marie C.
January 22, 2015
Experience Real Luxury in Sofitel
atmosphere, food, cleanliness

lourdes S.
January 21, 2015
Excellent service.
Staff is always courteous. Spacious rooms. Very nice view if you have a room facing the Manila bay.

Lloyd W.
South Africa
January 21, 2015
Great stay - great hotel
facilities, staff and food
We traveled with our little boy who was 16 months at the time and the facilities were great. There is a gymboree in the hotel so even when the weather was bad he had somewhere to play. The staff were great and so friendly

Lloyd W.
South Africa
January 21, 2015
Great facilities, good location
facilities, staff and food
I had a pleasant stay - the food was excellent and the staff were great! The hotel really caters to everyone