arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.3
Based on 2670 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2670 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

Mark G.
United Kingdom
December 14, 2014
Left disappointed
Pool, Loby, Resturant
The public areas of this hotel make this hotel stand way above the rest. There is a wow factor to the grounds, lobby, and restaurant. This is all very good, but the primary job of a hotel is to provide rooms to sleep in. The room itself was very ordinary, with damage to fittings and walls. This however can be expected in all hotels, although not so much at this price range. Inside the grounds is a tent that they use for corporate and private events. One would assume these are quite lucrative bookings as this is far from a cheap hotel. The tent backs directly onto the hotel rear of the hotel. My hotel room was around 5/6 floors directly above the tent. The base of the music was so loud, you could barely hear the television. I walked downstairs to enquire when it was going to stop, and was informed the disco was 2 in the morning, and a concert behind finished at 4!. There was little in a way of an apology, and I was offered a second room to 'sleep'. So I had my stuff in one room, and slept in another. It was just madness. None of these rooms should ever have been given anybody. The hotel simply needs to go back to basics, and remember its primarily role is to provide a place for people to sleep in. My visit was simply not worth the money, I was very disappointed. If there is an event at the hotel. Do not book.

Melissa M.
Philippines
December 14, 2014
Room look very old
Location, food
Little disappointment with the quality of the room

Angela K.
Philippines
December 14, 2014
Weekend getaway
relaxing, great service

Fendy H.
Indonesia
December 12, 2014
Great hotel
Facility, beach view, clean

Edgar A.
Philippines
December 11, 2014
Quick stay
Location, room size, ambience
Very comfortable

marissa M.
Philippines
December 08, 2014
Simply a resort in the city...awesome stay😊
Comfortable and clean rooms, breathtaking pools and biew, great food.
Great and will definitely be going back.

MAHFUDZ Z.
Malaysia
December 07, 2014
A very nice hotel to stay
Beautiful interior, very comfort, very fast WIFI
It was a pleasant stay, very friendly staff and comfortable to stay. The only problem is they did not provide halal food, therefore a bit problem for my family

Soliman A.
Saudi Arabia
December 07, 2014
Good for short stay only
The staff and the loby decoration and the swimming pool
Good for short stay only The offer they give to access the longe was not good at all The food in the lounge is not good

Arlene S.
Philippines
December 07, 2014
Lobby was beautiful, food is good. Very comfortab
Room was very comfortable
Perfect!

shaul S.
Israel
December 06, 2014
nice and good hotel
service -view- room
very good and is good hotel