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2015
Excellent 8.3
Based on 2670 reviews

Agoda Verified Reviews

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Excellent



based on 2670 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

9.3 Joyce R.
Philippines
September 29, 2014
family fun
food, amenities, location
great!

8.3 Herschelle A.
Philippines
September 29, 2014
Great For A Relaxing Weekend
great pool, location, food

10 David F.
Australia
September 26, 2014
Fantastic
the food, great staff, very clean hotel
Fantastic, could not fault anything , the staff were so friendly and helpful, Spiral Restaurant was the best selection of different foods, great and very good wine list selection. I have to give 10 out 10, fantastic.

9 Ricardo D.
United States
September 25, 2014
Manila
First class

9.3 Kyungshick W.
South Korea
September 25, 2014
excellent
good view, clean, friendly staff
best of the best at manila really enjoyed our staying at here excellent breakfast

5.3 william T.
Philippines
September 23, 2014
Awful service
Food. Amenities. Location.
Awful checkin experience. Just says never mind and I don't care under all the sorry it's hotel policy stuff. Everything takes forever.

9.7 Timothy S.
United Kingdom
September 23, 2014
3 days of bliss.
Staff, Room, Food.
The staff are what make this place fantastic. Nothing was too much trouble and always a nice smile to greet you. Couple this with fantastic facilities and you're onto a winner. Will definitely be going back.

5.3 william T.
Philippines
September 23, 2014
Not so 5-star
food. amenities. nostalgia.
Checking in took forever and the front desk staff were very unhelpful and slow. Worst part is its not because there were long lines, it just seems like they were dragging their feet and processing for everything took forever. This was not at peak hours either as it happens all day including once when we checked in at 1130pm. Would help if the front desk people realized that tired guests just want to get in their rooms and refrain from giving the sorry its company policy line. Sad to see how this one thing could ruin your stay.

6.7 Mei L.
Hong Kong
September 21, 2014
Amazing staffs
Best environment ,excellent staffs,best entertainment
It was really nice with all the staffs greeting me whenever I am

4 WILLIAM E.
United States
September 19, 2014
All is well Here!
Employees, Food and Pool Area