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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2121 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2121)
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Kristine J. Families with young children Philippines, April 7, 2013
Definitely going back to this hotel.

Great food, luxurious bed
9.3
Brent M. Couples Australia, April 7, 2013
amazing

location, service, pool
10
was excellent from the time stepped out of the car staff very welcoming and a fast check in was just the beginning of a great stay. The room was a good size and neat and clean. Room service was prompt and gave a wide range of options also the restaurants catered for all tastes.
Jeffrey H. Business travelers Philippines, April 6, 2013
nice

wonderful, nice, superb
8.7
Binky J. Business travelers Philippines, April 3, 2013
very nice

cozy, clean and
10
Kazuko K. Solo travelers Japan, April 2, 2013
so so

security. stuff loction
6
They recomend upgrade it was included light dinner with wine, freakfast,other services with the almost same amout with only breakfast. It was quite satisufied.
Maria R. Couples United States of America, April 1, 2013
Uneventful

Ovine view, large shower, nice garden
6.7
Slow service in the bars and restaurants. The shower head comes off when you turn on the water. The hotel is not centrally located. Not the best area of the city. Not convenient to any place ie: airport, restaurants etc. The Spiral restaurant buffet price is too much.
John P. Couples Philippines, March 30, 2013
very nice location.

good location, good food, very pleasant staff
9.7
It was my 1st time staying at a 5 star hotel in the Philippines and I was very impressed. The staff are very pleasant and cheerful. The hotel l is near shopping malls and restaurants. Its a very nice place to stay while you're in the city
Trond B. Families with young children Norway, March 30, 2013
Expensive and noisy

Excellent room service, great room, nice view
8.3
We are a family of 5, so I had booked 2 connecting superior twin room. I asked the hotel before booking if they had a room that would fit all of us (with extra beds,) but they said no. On check-in, they had no connecting rooms available, so we were offered an upgrade to a suite. We were happy to accept this, as this was our original request. The suite was less expensive than the two superior twin rooms, but they were not willing refund the balance, not even a voucher to one of their restaurants or shops, which was disappointing. On the evening of the first day, a working barge anchored up outside the hotel and worked with rock dumping during daytime for the rest of our stay. This created a lot of noise. There was a kids club for the smaller kids, offering arts and craft, etc. For our older kids (8 and 11) there was not a whole lot to do. The swimming pool was nice, but the only water slide was for adults only! This was a disappointment. The breakfast buffet was fantastic, but very expensive, even for the kids. We ended up ordering room service instead. Our stay was during Easter/Holy Week.
Maria C. Families with young children Philippines, March 30, 2013
great holy week

it was okay and we all had fun especially holy week
6
it was great holy week spent. the valet parking should be free to in-house guests and the reception should be more ready for huge volume especially during holy week stay.
Don M. Couples Philippines, March 30, 2013
great buffet

near the airport, great buffet, big room
9.3
staff were very friendly. their buffet is the best (they even have have a cheese room!). kid friendly pool. rooms are very big and clean. aura of the hotel is luxurious.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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