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2015
Excellent 8.3
Based on 2677 reviews

Recent customer comments

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Excellent



based on 2677 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

Kyungshick W.
South Korea
September 25, 2014
excellent
good view, clean, friendly staff
best of the best at manila really enjoyed our staying at here excellent breakfast

william T.
Philippines
September 23, 2014
Awful service
Food. Amenities. Location.
Awful checkin experience. Just says never mind and I don't care under all the sorry it's hotel policy stuff. Everything takes forever.

Timothy S.
United Kingdom
September 23, 2014
3 days of bliss.
Staff, Room, Food.
The staff are what make this place fantastic. Nothing was too much trouble and always a nice smile to greet you. Couple this with fantastic facilities and you're onto a winner. Will definitely be going back.

william T.
Philippines
September 23, 2014
Not so 5-star
food. amenities. nostalgia.
Checking in took forever and the front desk staff were very unhelpful and slow. Worst part is its not because there were long lines, it just seems like they were dragging their feet and processing for everything took forever. This was not at peak hours either as it happens all day including once when we checked in at 1130pm. Would help if the front desk people realized that tired guests just want to get in their rooms and refrain from giving the sorry its company policy line. Sad to see how this one thing could ruin your stay.

Mei L.
Hong Kong
September 21, 2014
Amazing staffs
Best environment ,excellent staffs,best entertainment
It was really nice with all the staffs greeting me whenever I am

WILLIAM E.
United States
September 19, 2014
All is well Here!
Employees, Food and Pool Area

Kian T.
Malaysia
September 18, 2014
Nice room but location is the issue
Nice room. Great services

Dominic T.
Philippines
September 17, 2014
Great Pool
pool is huge, close to shopping area and the food was excellent
stay was great.. good staff and nice rooms

Michael S.
United States
September 17, 2014
Pleasurable hotel, first class, great service too
Bed, view, yoga class
A bit expensive, but it's worth the money. Great place to recharge after a long international flight. Not too far from the airport. The hotel has everything you need. Very enjoyable!

Michael S.
United States
September 17, 2014
First class hotel with every confort you need
Breakfast, rain shower, steam room
Very beautiful hotel! The breakfast is fantastic. The staff is also excellent!