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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard, Pasay City, Manila Bay, Manila, Philippines 1300

Recent customer reviews

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Excellent

8.3

based on 2661 reviews

2046 reviews in English

Value for Money
7.6
Location
8.2
Staff Performance
8.5
Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
8.4
All reviews (2661)
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John S. Business travelers United Kingdom, August 9, 2014
Nice hotel, great staff but....

The staff here are great and very friendly. One of the few hotels where the rooms have a balcony.
7
Overall great stay. f&B is a little expensive and the hotel is a little out of the way. Staff and surroundings are very good except that the sea here is very dirty and smells during hot days. Rooms are very humid.
Glenn Q. Business travelers Australia, August 2, 2014
Perfect hotel

All
9.7
Perfect
Joey N. Solo travelers United States of America, July 31, 2014
very well satisfied

good customer service by hotel staff, location of the hotel, food
10
excellent
Lee J. Couples Malaysia, July 29, 2014
facilities nice

locate , comfort, and seaview
7.7
agoda didnt partnership with this hotel about the breakfast it are low standard of the booking website... choice other booking website better
Ana M. Couples Philippines, July 28, 2014
What a Disappointment

Sunset
5.7
Lobby & reception - Hey! No door opening nor greetings for us? Front desk - Where's the warm Filipino welcome and smile? It was only 3pm! Oh yeah, he just put the debit card on the counter without calling our attention... The guy's hospitality is freezing cold! Room - site said there was a bath tub and I requested for bay view. When we got into the room, there was no tub, and I got a view of MOA! The trash bin in the toilet is filled to the rim! Thanks to the front desk and transferred us into a room with a tub (as stated on Agoda) and a view of the bay within 2 hours of my feedback. But then again, one of the 2 sets of toothbrush had been used! Oh crap! Poolside -Why is there a poptag for guests using the pool??? I felt like I was in the nearby StarCity wearing poptag for unlimited ride! Restaurant - I had high expectations of Spiral breakfast. But darn, the selection was not that many, the food is just average. I paid for the ambiance.
Albert T. Families with young children Philippines, July 28, 2014
excellent place to unwind in the city

location pool food
8
stayed for a night and the hotel is really good as well as the foods that they serve
Nathan E. Families with young children United States of America, July 26, 2014
awesome and breathtaking experience.

Flipino Culture, care towards my children, friendliness.
10
Excellent!
Mitchell B. Couples United States of America, July 25, 2014
Nice place to stay

Pool, Casino, Bed
9.3
Great stay
Ria A. Solo travelers Philippines, July 25, 2014
Situated at the heart of Manila

View, Food, service
9
Staff there is very accommodating. We indicated in the note that guest was celebrating her birthday and they prepared a simple cake with dedication. :) The cake is great! best chocolate cake!
Saturnino J. Couples Philippines, July 23, 2014
Foods & staff are excellent.recommend renovation

Food, staff & prestige
8.7
Satisfactory
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