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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

from 2438 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
8.4
All reviews (2438)
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Shoichiro G. Business travelers Japan, January 21, 2014
Good !

Very kind staff
8.7
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Joseph F. Couples United States of America, January 21, 2014
Less than optimal for the hotel price!

Pool, lobby and location
5.3
Check,in and check,out are demanding, especially in Asian countries. There is no set up for lines and staff don't try to help out for appropriate/timely assistance of clients waiting. They just let people walk up to the desk and cut people off. Less than a 4,5 star hotel they try to charge the room rates for. Rooms are old and out dated. But the hotel is close to the airport and shopping mall. Staff can be friendly off the main lobby and help as they may.
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Maria I. Couples Philippines, January 13, 2014
Relaxing With great food

Food, ambience , location sea view
10
I like Spiral buffet so much. You have plenty of choices and taste great. The concierge is very reliable and fast. The rooms are spacious and very clean. This is our second time and definitely we will go back to relax and enjoy the food at spiral
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Natalie S. Families with young children Singapore, January 11, 2014
Comfortable stay with nice pool and surronding

spacious room and nice pool
5.3
It was good enough just for a few days with the pool and kids facilities to entertain my kid while my husband is at work. Food was bad and overpriced though.
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Ronida D. Couples Philippines, January 9, 2014
it was worth the money

food, cleanliness and the toiletries
9.7
It was a relaxing overnight stay in the hotel. We upgraded our room from King to Luxury King at the 10th floor which just costs 1.7k per person including buffet breakfast, all day refreshment, snacks and wine tasting. The beach view is fantastic and the cabanas are just right for stargazing at night.
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Marten C. Solo travelers Sweden, January 6, 2014
Very nice stay

Pool area, Room, Staff
9.7
It was a pleasure to stay at Sofitel. From the moment you get out of the car the friendly staff does everything to take care of you and make your stay as good as possible.
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Melody E. Business travelers Philippines, January 4, 2014
Not satisfied.

only the F&B and public areas are nice but when it comes to guest room the design is poor. need to improve the guest room.
4.3
Not satisfied. Guest room design should be improve. Wardrobe design and some other joinery should be improve. For others who don't know the design its ok but for us who knows it you should improve. When your walking to the corridor area you can hear the sounds coming from each guest room. It should not be like that. It must be a sound proof wall.
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Wouter K. Solo travelers Belgium, January 3, 2014
Nice

Quality
7.3
Quite good, nice high quality hotel, but very slow check-in (took 10 mins) and annoying they charge for internet access
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Donna R. Couples Philippines, December 29, 2013
Great hotel for a staycation

Good food options, clean and comfortable rooms, friendly service
8.7
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Janette N. Groups Philippines, December 28, 2013
Pleasant and relaxing stay with a resort-like feel

Wide spread international buffet, very efficient service, resort-like ambiance.
8.3
Pleasant, consistent and efficient service considering that I stayed during the holiday season and a number of people are staying in. The breakfast buffet is the best in Manila and serves champagne as well. The only drawback is internet/wifi connection is not available or free for all rooms.
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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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