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2015
Excellent 8.3
Based on 2691 reviews

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Excellent



based on 2691 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 7.6
  • Food/Dining 8.4
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Ricardo D. from United States
Solo travelers
Stayed 3 nights in March 2014
Manila
First class
Reviewed September 25, 2014

Kyungshick W. from South Korea
Couples
Stayed 3 nights in February 2014
excellent
good view, clean, friendly staff
best of the best at manila really enjoyed our staying at here excellent breakfast
Reviewed September 25, 2014

william T. from Philippines
Solo travelers
Stayed one night in September 2014
Awful service
Food. Amenities. Location.
Awful checkin experience. Just says never mind and I don't care under all the sorry it's hotel policy stuff. Everything takes forever.
Reviewed September 23, 2014

Timothy S. from United Kingdom
Couples
Stayed 3 nights in September 2014
3 days of bliss.
Staff, Room, Food.
The staff are what make this place fantastic. Nothing was too much trouble and always a nice smile to greet you. Couple this with fantastic facilities and you're onto a winner. Will definitely be going back.
Reviewed September 23, 2014

william T. from Philippines
Solo travelers
Stayed one night in September 2014
Not so 5-star
food. amenities. nostalgia.
Checking in took forever and the front desk staff were very unhelpful and slow. Worst part is its not because there were long lines, it just seems like they were dragging their feet and processing for everything took forever. This was not at peak hours either as it happens all day including once when we checked in at 1130pm. Would help if the front desk people realized that tired guests just want to get in their rooms and refrain from giving the sorry its company policy line. Sad to see how this one thing could ruin your stay.
Reviewed September 23, 2014

Mei L. from Hong Kong
Solo travelers
Stayed 3 nights in August 2014
Amazing staffs
Best environment ,excellent staffs,best entertainment
It was really nice with all the staffs greeting me whenever I am
Reviewed September 21, 2014

WILLIAM E. from United States
Solo travelers
Stayed 4 nights in September 2014
All is well Here!
Employees, Food and Pool Area
Reviewed September 19, 2014

Kian T. from Malaysia
Business travelers
Stayed 3 nights in September 2014
Nice room but location is the issue
Nice room. Great services
Reviewed September 18, 2014

Dominic T. from Philippines
Business travelers
Stayed one night in August 2014
Great Pool
pool is huge, close to shopping area and the food was excellent
stay was great.. good staff and nice rooms
Reviewed September 17, 2014

Michael S. from United States
Couples
Stayed one night in September 2014
Pleasurable hotel, first class, great service too
Bed, view, yoga class
A bit expensive, but it's worth the money. Great place to recharge after a long international flight. Not too far from the airport. The hotel has everything you need. Very enjoyable!
Reviewed September 17, 2014