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Excellent 8.3
Based on 2669 reviews

Recent customer comments

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based on 2669 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

7.2 Kathleen T.
April 18, 2016
Weekend getaway
Buffet 👌🏽

5.6 Noel C.
April 18, 2016
good food
we enjoyed dining at spirals. aside from that, there's not much special about the hotel

9.2 Burton C.
United States
April 15, 2016
Great hotel. Out of the way location
Great buffet, but too much money for the selection

8.8 ELVIN N.
April 14, 2016
Superb experience 😀 Foods were great and the staf
We will surely be back to this all the staff of sofitel---keep it up!!!

9.2 Erickson R.
April 14, 2016
Just the airconditioning
We just stayed for a night, and for some reason, the airconditioning was bad. It was between 25-27 degrees. We tried to adjust the temperture but nothing happened. It went up instead. The morning after it returned to 22 degrees. We don't know what happened. It was on the 11th floor.

10 Michael B.
April 11, 2016
Great Stay
Ideal location, and great level of service. We'll definitely be returning.

2 Gildore G.
April 09, 2016
It took 2 hrs to check in

7.6 Lea Z.
April 08, 2016
enjoyed our stay
enjouyed our stay

8.4 Lea Z.
April 08, 2016
our stay is good
relaxing and enjoyed our stay. though there and event and was not able to go swimming

9.6 Gary B.
United Kingdom
April 07, 2016
A short stay to attend a convention and visit Manila
One of us was attending a convention at the PICC, so the Sofitel was an ideal location for a stay of 3 nights. We arrived a little early, so dropped our bags with the concierge whilst we attended to the registration for the convention. Our check-in was completed with a minimum of fuss and our bags delivered to the room. Throughout our stay the staff were attentive of our needs, especially our 13 month old son, without being obsequious; everyone had a smile and warm greeting and an offer to help make our stay more enjoyable. We managed to sample most of the restaurants and bars whilst there, our favorite being Snaps and Spiral for breakfast. We all thoroughly enjoyed the pool and the service poolside.