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2015
Excellent 8.3
Based on 2691 reviews

Recent customer comments

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Excellent



based on 2691 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 7.6
  • Food/Dining 8.4
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Ricardo D. from Philippines
Families with older children
Stayed one night in April 2016
Worth it
We enjoyed the stay. The pool area was great. The staff were very accomodating and courteous. Just some suggestions: 1. Carpet needs to be changed more often. 2. The sink faucet was hard to open. It had a lot of play but is too tight to open. You should replace it. 3. There are no plastic bags for used feminine napkins. 4. The shower area needs more safety handrails and non-slip strips on the floor. 5. The shampoo and shower gel seems diluted and feels cheap.
Reviewed April 30, 2016

majid S. from Saudi Arabia
Couples
Stayed 3 nights in April 2016
Ok
Ok
Reviewed April 29, 2016

Lorenzo C. from Philippines
Families with older children
Stayed 2 nights in April 2016
Vacation
The room was very clean. Amenities were abundant and replenished as needed. Food choices at the buffet were almost endless!
Reviewed April 28, 2016

Evelyn L. from Philippines
Solo travelers
Stayed one night in April 2016
Good
Nice place
Reviewed April 28, 2016

Redmond Z. from Philippines
Couples
Stayed one night in April 2016
Ok stay, but maybe i was just expecting too much
Slightly disappointed as i had high hopes for my stay. Bed is super comfy but padding tends to slide off the bed cushion. Room had a funky heavy smell to it, maybe because the hotel is quite old. Wasnt able to try out the buffet, which wouldve made the stay a lot better overall. Staff is very friendly and helpful. Allowed us to check in as early as 12pm. Overall it was an ok overnight stay
Reviewed April 28, 2016

Alan A. from Philippines
Couples
Stayed 2 nights in April 2016
Spectacular Hotel
The best hotel in the Philippines
Reviewed April 27, 2016

Carl S. from United Kingdom
Families with young children
Stayed 4 nights in April 2016
Overpriced food and drinks
Wont be coming back
Reviewed April 27, 2016

Elaine L. from Philippines
Couples
Stayed one night in April 2016
Dirty room
If only I could post pictures here. Cleaner forgot to take out mop and cleaning liquid on top of bathroom sink. Saw a bottle cap near bedside table too! Gross!
Reviewed April 26, 2016

Brett B. from Australia
Solo travelers
Stayed one night in April 2016
Awesome
.
Reviewed April 26, 2016

Daniel B. from United States
Couples
Stayed one night in December 2015
Fancy
what you would expect from a five-star hotel. Excellent
Reviewed April 25, 2016