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2015
Excellent 8.3
Based on 2669 reviews

Recent customer comments

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Excellent



based on 2669 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

9.3 Ebecca O.
Philippines
June 30, 2014
Its a very relaxing place.
Good food, near at shopping area easy to access
It was so good staying in sofitel I have a great time bonding with my kids.the staff are very accomodating and polite.the room are clean.

8.3 Cathrica J.
Philippines
June 30, 2014
Two thumbs up. Never disappoint me.
Pool, the friendly staff and the food
It was really fantastic. My room was upgraded and my son was really delighted with the birthday cake the staff gave him.

9.3 ARLENE G.
Philippines
June 29, 2014
Great place, nice and friendly staff . Good food
Friendly staff. Great place and good foods at the spiral buffet
It's a great place to stay in this hotel. Good staff, fast check in and check out .. And most all very nice restaurant and good food at the spiral buffet

7.7 Aravind V.
Australia
June 27, 2014
Comfortable hotel but not best value in this class
Wifi, views, relaxation
Restrictive policies for early check in or check out, breakfast not included and very expensive even for a hotel in this class/standard, no food policy is unworkable with young children and non non negotiable by hotel. Staff were friendly and went the extra mile. Excellent concierge - best and most friendly and accommodating I've come across.

9.3 Jordan G.
United States
June 26, 2014
Guest of the day
Nice staff, nice room, nice guest of the day
really nice. definitely coming back for round 2

9.3 Jopi N.
Indonesia
June 26, 2014
Love the Swimming pool & Staff are very attentive
Staff, Cleanliness and Pool
Food a bit pricey if compare to Philippines living standard, but delicious. Staff are very friendly and helpful. I upgraded my room to club room with 4900 pesos per night inclusive of breakfast, wifi, access to club milessime, check out at club counter and etc. Love the Sport Bar at Level 1, great to watch live football, drink and play pool in this bar.

7.3 gemma G.
Philippines
June 25, 2014
Very good
location, staff and amenities
Relaxing and fun

8 bituin A.
Philippines
June 24, 2014
Centrally located, One of the best Buffets
Manila Bay sunset, Activities for young children, Spirals buffet

6 David D.
United States
June 23, 2014
Great staff but outdated rooms. Bad carpet.
Staff Fast Service Security
Staff was friendly and attentive worthy of luxury hotel BUT the rooms are not. I stayed in La Quinta or Hampton hotels that have better rooms and amenities. The room we stayed in was definitey NOT luxury as the hotel would like you to believe. Next time I would stay in a different hotel and NOT recommend Manila Sofitel.

9.7 Paul N.
United Kingdom
June 22, 2014
Located very close to airport
Close to airport. Close to Mall of Asia. Great food
Very nice stay at Sofitel before next flight the following day. Upgrade to 10th floor and enjoyed the wine and food there. Breakfast had the biggest offering I have ever seen. Hotel is very clean and well looked after. The staff was all friendly and enjoyed serving us.