arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.3
Based on 2670 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2670 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4

9 Andrew R.
Australia
May 21, 2014
A comfortable nights stay.
Modern room, bed comfort, restaurant.
The stay at the Sofitel Philippine Plaza was excellent from check-in to check-out. Check-in and check-out was efficient. The room was modern, clean, comfortable and well-designed. The only disappointment is no free Wi-Fi and restriction of bringing outside food into the hotel. The hotel restaurant was excellent and the food was spectacular.

9 MARIANNE D.
France
May 21, 2014
Nice huge international hotel, quiet area,
excellent dinner buffet, nice garden and swimmingpool, gorgeous sunset
we spent 4 nights at the hotel and we attend a wedding there, facing the sea (all seems to us very well managed- we enjoyed it). We like the excellent international dinner buffet. Our room was standard, very clean, (maybe mattress not enough firm for us, but it is not a issue). we used the fitness space, and the spa (not so cheap but very good massage). the staff was very attentive and helpful. We like to walk and we walked from Fort Santiago until the hotel . We appreciate that the hotel was so no far from downtown.

10 Joyce R.
Philippines
May 20, 2014
It was excellent!
Food,Room,View
It was excellent! very good experience indeed.

7.7 Clement L.
Singapore
May 20, 2014
Service was not up to standard
Decent rooms, Business Centre, English speaking staff
Have stayed at this hotel before. However, the check in staff were inattentive and impolite. Room service took an hour plus to show up

9.3 Rainier R.
Philippines
May 20, 2014
Still one of the best luxury hotels in Manila
Clean, Great Food, Luxurious
Everything was a breeze from the time we checked-in to the time we checked-out. Didn't experience and hassles. Still one of the best luxury hotels in the Philippines.

8.3 mary P.
Philippines
May 20, 2014
The hotel is very clean, attentive staff.
Buffet lunch/dinner, swimming pool, room size.
Enjoyable and relaxing. The food was great. Comfortable rooms.

6 manabat L.
Philippines
May 19, 2014
average.
quiet surroundings,nice sunset view.
I did not find the hotel that impressive.I've seen better hotels at a cheaper rate.appearance wise is just average(visible carpet stains),but room service is great!

8 Micheal R.
United States
May 19, 2014
Great hotel but a little pricey
cleanliness, location, cleaniliness
It was great, staff is friendly at times but rude as well.

8 Carsten S.
Germany
May 19, 2014
great staff performance
staff, location, pool

5.3 see C.
Canada
May 16, 2014
expensive
centrally location and the scenery