Back to hotel info

Excellent 8.3
Based on 2690 reviews

Verified traveler reviews

Filter by traveler type

based on 2690 reviews
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for money 7.6
  • Food/Dining 8.4

Clement L.
May 20, 2014
Service was not up to standard
Decent rooms, Business Centre, English speaking staff
Have stayed at this hotel before. However, the check in staff were inattentive and impolite. Room service took an hour plus to show up

Rainier R.
May 20, 2014
Still one of the best luxury hotels in Manila
Clean, Great Food, Luxurious
Everything was a breeze from the time we checked-in to the time we checked-out. Didn't experience and hassles. Still one of the best luxury hotels in the Philippines.

mary P.
May 20, 2014
The hotel is very clean, attentive staff.
Buffet lunch/dinner, swimming pool, room size.
Enjoyable and relaxing. The food was great. Comfortable rooms.

manabat L.
May 19, 2014
quiet surroundings,nice sunset view.
I did not find the hotel that impressive.I've seen better hotels at a cheaper rate.appearance wise is just average(visible carpet stains),but room service is great!

Micheal R.
United States
May 19, 2014
Great hotel but a little pricey
cleanliness, location, cleaniliness
It was great, staff is friendly at times but rude as well.

Carsten S.
May 19, 2014
great staff performance
staff, location, pool

see C.
May 16, 2014
centrally location and the scenery

Edward L.
United States
May 14, 2014
Excellent location. Good overpriced.
Staff was fantastic My shuttle service was convenient Location was close to mall of Asia and safe
Had a good time. Food overpriced and not the best.

Christine L.
United States
May 14, 2014
Upgrade well worth it
Food, pool, 10th floor club
Check in took 45-60 minutes - should have had more counters, especially on the weekend. Was offered an upgrade for 3900 PHP ($90 USD) to include a room upgrade from the luxury king, breakfast for 2, internet, pressing of a suit, DVD rentals, access to the club on the 10th floor with cocktail hour and refreshments, and more. The upgrade was well worth it. Very much enjoyed the breakfast selection and the slides at the pool. Will definitely stay again.

ester D.
May 14, 2014
Very satisfying
Ambience, comfort, excellent menu
Very short stay so unable to make comments