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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2123 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2123)
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Panwasa K. Couples Thailand, November 3, 2012
Unacceptable service

none
3.7
Service was unacceptable at all, i was waken up at 9 by the housekeeper and he insisted to check the mini bar!!!!! though i told that i didnt call for check out but he just kept saying the samething. i didnt let him in anyway. The normal shower in the bathroom was out of order while the rain shower was working. We went to the sunset bar just to have some drink, we waited almost 20 mins but no one came to take order or even provided us a menu, we tried to call the waiters few mins and finally they came to us. A basic cocktail and a glass of red wine took 20 mins to be served!!! and our drinks were served in the cheap plastic glass. what i liked the most is swimming pool, large size with great fuction, but it was too crowded. Never expect a beautiful beach there. In my opinion, they dont deserve 5 stars, in term of service. Sofitel brand is always great but not here.
Shopping Tip: Mall of Asia is just 5 mins away by taxi.
Sta B. Families with young children Philippines, November 3, 2012
Great service, very clean room and good food!

Club Milesime room are the best as well as the perks that go with it.
10
It's worth the money. The staff are friendly especially the front desk officer (Edward) who offered an upgrade promo package. We will definitely go back.
Bernardo D. Families with young children Philippines, November 3, 2012
Great hotel and very well-trained staff

Swimming pool is a one of the best in Manila. Club floor amenities and service is comparable to the best anywhere in the world.
8.7
was offered an upgrade to the club floor and never regretted it. one of the better club floors i have stayed in. food and drink selection was generous, and staff gave excellent service. good hotel for relaxing and rejuvenating. spirals restaurant's food selection is insane--definitely visit the buffet when you are here.
Ahmed A. Solo travelers Saudi Arabia, November 2, 2012
Lovely hotel, welcome smile, great location

Best features of the hotel
6.7
It was excellent staying but it was still expensive. Also, the food menu should contain Arabic dish as part of the Medetrionion food.
Mary M. Couples Philippines, November 2, 2012
Great Hotel Great Service Big Room

Resort like, excelent service, clean room
9.3
I always love this hotel. Clean room, very good service. The pool, fresh air, sea breeze. It's really vacation for us. Though within the city, but the ambiance is like you are somewhere in an island. The pool and the greens makes it la resort-like place. We will definitely come back again everytime we need rest and leisure, a timeout for stressful work pressures and city pollutants.
Fortunato M. Solo travelers October 31, 2012
Experience Luxury at the City

Clean and spacious room, courteous staff and great food
9
One of the best hotels that I've been to. Checking in was a breeze. Rooms are very clean and spacious.
Shopping Tip: SM Mall of Asia is just 10 to 15 away.
Sunit S. Business travelers Australia, October 31, 2012
Nice Hotel in a good Location

Good Location away from busy traffic & noise
8
This hotel is located close enough to the airport & Mall of Asia, also does not take to long to get to Makati Malls & downtown Manila. The room was very good with balcony to enjoy fresh sea air. Breakfast selection on 10th floor was good and late check-out was appreciated. Use meter taxi to get about as the hotel taxi service charge 4 times for equivalent journey.
Sightseeing/Attractions Tip: A visit to Corrigidor Island is great for those interested in WWII history. Was a very worthwhile trip. Sun cruises is the only operator to the island and the dock/office is only a 5 minute walk from hotel.
Janice Q. Couples Philippines, October 31, 2012
lovely hotel and service with a smile

nice view of the Manila bay
10
very romantic to stay especially for couples. Nice view of Manila Bay. Great for honeymooners. Hotel is very clean and excellent service.
Robert C. Couples Poland, October 31, 2012
short stay and worth a try

massive room, lovely dining hall, and friendly staff
9.7
it was short stay. if you want luxury, sofitel is right for you..spiral is also nice..loads of food to choose from. would love to stay there again for long if time permits..
Waleed A. Couples Saudi Arabia, October 30, 2012
Very good!

location
9.3
Wide selection of food. International buffet available. Friendly staff. Nice view by the bay. Near mall of asia.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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