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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2112 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2112)
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Myrene B. Couples Philippines, October 27, 2012
Awesome Hotel

nice room..
7.3
Taking time to get dine orders as well as staff who is taking orders if they know that filipino who is calling they are just ignoring. it should be same treatment they are doing. its nice place and luxury but only some staff are not good. incomplete towels also given afetr cleaning the room.
Terry K. Solo travelers Australia, October 27, 2012
Lovely hotel by the bay.

Location and view of the bay.
7.7
great location with close access to nighlife and airport. hotel has an outdoor pool and rooms have a nice view of the manila bay. hotel has good facilities with a restaurant, well equipped gym, casino and day spa. good security measures are in place for guests and the hotel also is efficient for organising taxi's. airport is relatively close.
Jose I. Couples Philippines, October 27, 2012
Disappointed. Slow service.

Disappointed as i have waited for an hour just to check in. Unapologetic staff.
5.7
John K. Business travelers Australia, October 26, 2012
Great hotel with great service

Location Safety and Security
9
I stay at this hotel when ever I get a chance and it seems to get better every time. It's is a bit isolated as it is out there on its own...but not far from the main action and activities. It's proximity to MOA makes it ideal for shopping sprees. Great facilities and the staff are outstanding.
Travel tip: You have got to try the Spiral Buffett
Aggrey K. Business travelers Australia, October 26, 2012
A wonderful place, grear food and amenities

It is a home away from home
10
a truly 5 start hotel with great service and excellent amenities. the swimming pool is great and the casino and bingo machines are very well run with good service while you play. i did not win in the casino since this was my first time but i had a great time and the guys were very helpful to show me what to do. i did win in the bingo machines though- 3 times !!!!! food in the main restaurant was great and the place is open until after midnight!the chef gave me personailised service. big rooms with good amenities very near downtown manila with plenty of shopping to do and attractive night life in the evening.
Travel tip: You must try the food, the swimming pool and the Bingo machines
David C. Couples Australia, October 26, 2012
Excellent and professional

Service
9.7
Everything you need is at your finger tips. The staff are polite and anticipate your needs. Rooms are very well kept, clean and comfortable. Club Rooms have served us well at all Sofitel Hotels.
Hotel Feature Tip: Get the club room
Bobby M. Couples United States of America, October 25, 2012
Sofitel Philippine Plaza Manila Hotel, Manila, Phi

High Class Hotel with Excellent Services
10
High Class Hotel with Excellent Services and comfortable rooms. Room had excellent amenities: TV, DVD, bathroom and bed. The restuarant provided an outstanding buffet meal for dinner and the room service meals were high quality also. The location of hotel is close to Mall of Asia and avoids the main traffic of Roxas Blvd.
Waleed A. Couples Saudi Arabia, October 25, 2012
Lovely location as it views manila bay.

Wide selection of food
9.3
One of the best buffet style experience in the metro. Comfortable stay. Nice view of manila bay. Near SM mall of asia. Big hotel and nice facilities.
Ziad M. Solo travelers United Arab Emirates, October 25, 2012
Luxury hotel with full facilities

Very big comfort rooms
10
what we can say , about one of the best hotels in manila. Nice big luxury room ,huge comfort bed. Internet covering all places in hotels , nice staff. clean and neat . Location near one of the most famous malls " mall of ASIA", for that they proved free shuttle to MOA. what you need sure you will find it in sofitel. regards
Dean W. Solo travelers Australia, October 24, 2012
Great Hotel

Good reception sold me upgrade package on arrival to club room
8.7
I did not know before arrival that the hotel was under renovation so there was no restaurant which was rather annoying. There are so many staff so they give excellent service I actually thought too many staff. There were two people just to push the up and down buttons on the elevator. 6 people just saying hello to you in reception, slight over kill. Rooms and bathroom was fantastic. Food in the club room lounge was really good. The annoying this was the keys used to operate the lists, sometimes did not work properly and I ended up on floors that I did not want to be on.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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