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Sofitel Philippine Plaza Manila Hotel

CCP Complex, Roxas Boulevard Pasay, Manila Bay, Manila, Philippines (Show on map)

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Formerly : Philippine Plaza Hotel
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Area: Manila Bay Number of Rooms: 609

Recent customer reviews

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Fantastic

8.3

based on
2080 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
8.3
All reviews (2080)
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Phil G. Couples United States of America, October 5, 2012
Excellent Hotel

Everything was perfect...staff, rooms, food, service and location...
10
Was my third time staying there and certainly won't be my last! The friendly, attentive staff, the clean, spacious rooms, the ammenities, the food, the service and the location were all in my opinion simply perfect. I found my stay there very rewarding and a true pleasure.
Reynaldo D. Couples Australia, October 5, 2012
Its short stay but its ok.

city area,close to airport and malls
6.3
Interestingly its a 5 star hotel but aircon is to low. I even call for maintenance to fix it. old .
Stephan A. Business travelers Germany, October 5, 2012
OK

Nice garden and pool
7
i stay at this hotel a lot and I have to say that the standard is going down. The construction of the, previously, very nice restaurant is still going on (more than 1 year now) and they just increased the prices for extras (room service, pool bar etc.) by more than 20%......
Rose M. Families with young children Philippines, October 1, 2012
nice hotel

nice room
8.3
we stayed in the hotel to attend a wedding last sunday. The room is great. very spacious. but the food is not good! we ate their salmon from the party which was not only over cooked and smells fishy. so we didn't eat it, but some of the other guests who ate it incurred allergies or loose bowel movement.
Chiu M. Couples China, October 1, 2012
comfort hotel

staff is nice, clean and comfort
8
The view is good, the sea and the pool. The staff is nice and helpful. The food is alright.
Patrick H. Couples Australia, October 1, 2012
Resort style and ambience in the heart of Manila

Great location very comfortable room with bay view.
10
Enjoyed relaxing at Sofitel with its resort atmosphere, the benefits if the the Club lounge make for a relaxing homely stay.
Travel tip: Take the Club floor with lounge benefits, well worth it.
Lileth F. Families with older children Philippines, October 1, 2012
Lovely hotel and friendly staff

The Lobby was Gorgeous with the beautifully arranged flower and attractive ladies in front to welcome the guest
7.7
The employee from the housekeeping was nice but at the reception some employees are not very attentive to their guest. The faucet was broken.
Shopping Tip: Mall of Asia is very close, the hotel has a shuttle bus to the Mall and it's free.
Nancy B. Families with older children Philippines, October 1, 2012
Great location near CCP, great housekeeping staff

love the buffet breakfast, spacious rooms
8
Had a full view of the Manila Bay, the fireworks at Star City. A memorable bonding time with the entire family.
Arlene I. Groups Philippines, September 30, 2012
Breathtaking view and exemplary service

Hassle-free check in, excellent customer service, nice view and world-class amenities
9.7
Sofitel is known as one of the bests hotel in the Metro. Its magnificent view of a very nice pool and the bay adds up to its selling points. It was very easy to check in - just show the print out confirmation, deposit and voila! You are immediately sent to your very comfortable and classy room. Staff and managers were very accommodating and always ready to give you their best smile. There was a little delay in the room service (food), but they were very apologetic about the matter. We actually didn't notice the delay. They were the ones who called us to apologize. The room/customer service manager even paid a visit to personally apologize and gave us a gift. I really appreciated that. It was a great experience and I will definitely stay at Sofitel again.
Hotel Feature Tip: Bring swimsuits because you won't be able to resist the very lovely pool of Sofitel
Chris B. Business travelers Canada, September 30, 2012
Excellent quality, quiet location

Considerable attention to personal welcome to the hotel from the door reception to front desk, gym, restaurant etc. Excellent breakfast service and options
9
this is a high quality hotel that pays careful attention to personal greeting and a warm welcome. no fault of the hotel itself, but it is somewhat removed from the city itself. although only a few blocks away, it requires a taxi or other transportation to get to the city area. this may be a plus for some, or feel like a sense of isolation from the "real" manila to others. it is not easy to walk to town from the hotel. i selected breakfast from the menu rather than the buffet and the options were plentiful, good quality and impressive along with the smiling and friendly service.
Restaurant Tip: There are a selection of medium cost pubs and restaurants near the convention centre on the beach front not too far from the hotel - notable by the Ferris Wheel located in the middle of them.

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Customer Reviews - Sofitel Philippine Plaza Manila Hotel, Manila

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